Vertical Account Manager, Commercial Claims

This is a fully remote position, open to applicants in United States.

📋 Description

• Achieve or surpass monthly and annual revenue targets through strategic account planning, opportunity management, and execution of sales strategies.

• Create and implement strategic account plans to safeguard existing revenue while identifying avenues for growth and expansion.

• Establish and nurture relationships with claims executives, claims operations leaders, SIU teams, technology leaders, and stakeholders in innovation.

• Engage in discovery conversations to grasp customer goals, operational hurdles, and strategic initiatives.

• Identify, cultivate, and secure new business opportunities within both current and prospective customer accounts.

• Oversee customer retention plans to ensure ongoing satisfaction and adoption of solutions.

• Conduct gap analyses and devise account growth strategies to reveal incremental revenue opportunities.

• Collaborate with Product Solution Specialists, Implementation Managers, Sales Support, and other internal partners.

• Stay informed on industry trends, competitive offerings, and emerging challenges faced by commercial claims organizations.

• Manage the sales pipeline, forecasting, customer activities, and account planning using Salesforce and other sales tools.

⛳️ Requirements

• A Bachelor's degree in Business or equivalent professional experience.

• Proven track record in consultative sales, account management, or business development roles.

• Experience in Commercial Property & Casualty insurance is necessary.

• Strong knowledge of commercial insurance claims processes, workflows, and operational challenges is essential.

• Direct claims experience is a significant advantage.

• Demonstrated capability to build and sustain relationships with key customer stakeholders.

• Excellent communication, presentation, negotiation, and relationship management skills.

• Strong project management and analytical abilities.

• Ability to manage complex sales cycles that involve multiple stakeholders and decision-makers.

• Willingness to travel up to 30% as necessary.

🏝️ Benefits

• Country-specific benefits.

• Accommodation or adjustment support during the hiring process.

• Equal opportunity employment.