Account Manager – Demand

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Execute all essential actions and strategies to ensure optimal relationships and performance with customers.

• Consistently assess and enhance sales performance based on volume, revenue, and contract values.

• Maintain ongoing communication with accounts to strengthen connections and identify sales opportunities.

• Facilitate agreements between travel partners and hotels.

• Address escalated customer service inquiries.

• Act as the primary point of contact for assigned customers.

• Collaborate with various departments within HyperGuest to guarantee seamless operations.

⛳️ Requirements

• Minimum of 4 years of experience in the travel or travel-tech sector, online hotel distribution, or revenue management.

• Background in sales support and marketing concepts.

• Highly proactive with a creative and analytical mindset.

• Strong organizational abilities.

• Demonstrated eagerness to achieve and surpass targets.

• Proficient in using Google Suite (Gmail, Google Drive, Google Docs, Slides, and Slack).

• Familiarity with MS Excel and other office applications.

• Excellent command of the English language; proficiency in additional major languages is a plus.

• Strong analytical thinking skills.

• Outstanding communication abilities.

• Effective team player.

• Self-motivated attitude.

• Knowledge of Postman is advantageous.

• Ability to read and comprehend logs is a plus.

• Familiarity with CRM systems (Zoho/Salesforce or others).

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Opportunities for professional development and career advancement.

• Dynamic and inclusive work environment.

• Flexible working hours and remote work options.

• Health and wellness programs.