Vendor Management Specialist, I

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee third-party service providers continuously and ensure adherence to company policies and regulatory standards.

• Evaluate and analyze documentation for the annual reviews of current vendors.

• Track vendor compliance documents, significant contract milestones, and termination processes.

• Manage a designated group of vendors and report any risks, significant business changes, and privacy concerns.

• Supervise and maintain the Vendor Management Department inbox.

• Handle ongoing vendor assessments and fulfill annual contract commitments.

• Ensure accuracy in the vendor management system and send timely notifications to vendors.

• Collect due diligence and assess documentation for onboarding new third-party vendors.

• Act as the primary contact for vendors, providing updates and maintaining communication.

• Review FNMA/FHLMC documentation, submit it for approval, and inform stakeholders about changes in approval status.

• Coordinate invoices for marketing and mortgage lending vendors.

• Keep internal system-of-record documents updated and entered promptly upon receipt.

• Address QCVM site audit exceptions and monitor remediation plans.

• Assist with vendor communication requests and track responses.

• Investigate potential new service providers for onboarding opportunities.

• Document consumer complaints and manage responses for remediation.

• Execute additional tasks and special projects as assigned.

⛳️ Requirements

• Highly motivated, enthusiastic self-starter who is willing to undertake tasks with minimal supervision and deliver outcomes.

• Capability to work independently and efficiently within a complex regulatory environment.

• Proficient in MS Office Suite, especially Word, Outlook, Excel, and Visio.

• Strong analytical and problem-solving abilities.

• Excellent verbal and written communication skills.

• Ability to prioritize tasks and manage multiple responsibilities in a dynamic, fast-paced setting.

• Exceptional organizational skills and ability to meet deadlines.

• Strong document interpretation and comprehension skills.

• High school diploma/GED or equivalent professional experience.

• At least one (1) year of experience in the financial services sector, including mortgage servicing, auditing, finance, compliance, or vendor management.

🏝️ Benefits

• Comprehensive healthcare coverage for you and your family.

• Discretionary 401(k) match of 50% of the first 4% of your contributions.

• Access to discounts on fitness, dining, retail, and more through the employee portal.

• Tailored training programs designed to support your career advancement.

• Employee referral bonuses.

• Educational reimbursement opportunities.

• Contributions to the community through the Carrington Charitable Foundation.