UX Researcher

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with KGS software designers and CBPO stakeholders to assess research needs for the CAST Next Generation process.

• Determine research objectives and priorities in conjunction with software developers and stakeholders.

• Formulate research inquiries and choose the most effective data collection techniques for the spatially explicit CAST application.

• Create and oversee research plans and resources for the prototype of the spatially explicit CAST application.

• Identify appropriate CAST participants and collect user feedback.

• Convert research outcomes into actionable insights that inform decisions regarding new functionalities.

• Present research results to designers, software developers, and CBPO stakeholders.

• Provide guidance on wireframes and design mock-ups.

• Enhance information architecture and design alternatives for CAST and related data communication products.

• Conduct usability tests and analytics to comprehend CAST user behavior and needs.

• Act as a liaison between users and the Koniag/CBPO product team to influence UX design decisions, functionality, and accessibility.

⛳️ Requirements

• Candidates must possess a BA/BS degree.

• A minimum of 3 years of experience in UX Research or UI/UX Design for digital products or services is required.

• Must be able to obtain a Public Trust and fulfill government background investigation requirements.

• Fluency in English is mandatory.

• Ability to effectively communicate ideas and research outcomes.

• Understanding of the perspectives and needs of current CAST users.

• Experience applying Design Thinking principles.

• Strong critical thinking skills for problem-solving.

• Capability to collaborate effectively with cross-functional teams.

🏝️ Benefits

• Equal employment opportunity policy.

• Reasonable accommodations for applicants.

• Shareholder Preference in accordance with Public Law 88-352.