Senior UX Researcher, Mixed Methods

This is a fully remote position, open to applicants in Colorado, +6 more states.

📋 Description

• Plan and conduct qualitative and quantitative research throughout the entire product lifecycle.

• Choose suitable research methodologies while considering speed, rigor, trade-offs, and credibility.

• Develop in-depth knowledge of customers and products to formulate research inquiries and influence product strategy.

• Collaborate with Product, Design, Data Science, Business Intelligence, and Marketing teams.

• Define study scopes collectively and convert research insights into actionable steps.

• Provide guidance to partners on study design and research methodology.

• Mentor non-research staff and help establish common research standards and practices.

• Investigate the ethical application of AI to enhance research efficiency, quality, and reusability.

• Conduct interviews, usability tests, diary studies, and other generative and evaluative research methods.

• Design and carry out quantitative studies using surveys, behavioral data, and customer experience metrics.

• Utilize descriptive and inferential statistics in analyses.

• Combine qualitative, quantitative, and behavioral data to detect patterns and comprehend customer needs over time.

• Report directly to the UX Research Manager.

⛳️ Requirements

• A portfolio, work samples, or case studies are required with the application.

• Eight years of relevant experience, including a minimum of five years in UX, product, or consumer research.

• A Bachelor’s degree, Master’s degree, or PhD in Psychology, Human Factors, Human-Computer Interaction, Anthropology, or a related field, or equivalent experience.

• Demonstrated fluency in mixed-methods research.

• Experience in independently designing, executing, analyzing, and integrating qualitative and quantitative studies.

• Proficiency in generative and evaluative qualitative methods, including interviews, usability testing, and diary studies.

• Practical experience in quantitative research, encompassing survey design and analysis, sampling strategies, data quality assessment, and both descriptive and inferential statistics.

• Familiarity with UX measurement and Voice of Customer practices.

• Capability to manage multiple research initiatives and adapt to changing priorities.

• A strong interest in emerging technologies, including AI.

• Ability to exemplify onX’s Company Values.

• Permanent authorization to work in the U.S. is required.

• Willingness to travel quarterly for several days to a corporate office or other onX strategic locations.

• Experience with R or Python, advanced statistics, advanced survey methods, and a passion for outdoor activities are considered advantages, but are not mandatory.

🏝️ Benefits

• An annual bonus of 10% based on company performance.

• Grant of common share options with a vesting schedule.

• Competitive salaries with opportunities for career advancement.

• Comprehensive health benefits, including a no-monthly-cost medical plan.

• Paid parental leave of 13 weeks for birthing parents and 5 weeks for non-birthing parents.

• 401k matching at 100% for the first 3% saved and 50% for savings from 3-5%.

• Company-wide outdoor adventures and perks from the outdoor industry.

• Annual “Get Out, Get Active” funds.

• Flexible time-away options, including PTO, STO, VTO, and paid holidays.

• Reasonable accommodations for individuals with diverse abilities.