UX Researcher

This is a fully remote position, open to applicants in Texas.

📋 Description

• Collaborate with product managers, designers, and engineers to define and execute qualitative and quantitative research.

• Develop effective and thorough research studies.

• Produce clear, concise, and engaging research reports that drive action.

• Assist Product Managers and Designers in conducting user research while recommending suitable methodologies.

• Disseminate best practices for research.

• Aid in the establishment and management of measurement programs, including NPS.

• Support vendor management and oversee research operations.

• Assess new vendor features for potential adoption.

• Implement safeguards for AI-assisted research.

• Mentor partners and prioritize research requests based on decision-making risk.

• Conduct targeted studies where the researcher's expertise provides the most value.

• Work alongside product management, product design, content design, engineering, analytics, and R&D Operations in rapid sprint cycles.

• Present findings as clear narratives that differentiate between knowns, unknowns, and levels of confidence.

⛳️ Requirements

• 2-4 years of UX research experience within a product development setting, preferably in B2B SaaS or other intricate products.

• A portfolio or case studies demonstrating ownership of research studies, storytelling capabilities, and informed decision-making.

• Exceptional reading, writing, and communication skills.

• Proven track record of collaboration with product managers, designers, and engineers.

• Familiarity with usability and mixed research methods.

• A systematic approach to data analysis and measurement.

• Experience utilizing AI tools in research processes.

• A discerning eye for hallucinations, unsupported claims, and flawed reasoning.

• Proficiency with industry-standard UX research tools such as Great Question, UserTesting, Dovetail, Qualtrics, and Pendo.

• Background in B2B marketing, sales, or martech products.

• Expertise in survey design, including formulation of questions, response scales, and minimizing bias.

• Comfortable navigating ambiguity, managing multiple projects, working in fast sprint cycles, and collaborating asynchronously with a distributed team.

• Exhibits humility, adaptability, a willingness to learn, and proactive collaboration across disciplines.

🏝️ Benefits

• Bonus program or commission plan may be available.

• Stock options subject to approval by 6sense’s board.

• Comprehensive health insurance coverage.

• Life insurance.

• Disability insurance.

• 401K employer matching program.

• Paid holidays.

• Self-care days.

• Paid time off (PTO).

• Paid parental leave.

• Equipment and support for remote work and team connectivity, whether at home or in the office.

• Access to LinkedIn Learning.

• Opportunities for learning and development initiatives.

• Quarterly wellness education sessions.

• Wellness days.

• Events hosted by Employee Resource Groups (ERGs).