Travel Consultant – After Hours Support

This is a fully remote position, open to applicants in Texas.

📋 Description

• Work collaboratively with coaches and operational staff from various universities to address multi-tiered requirements.

• Arrange and manage air travel records, accommodations, car rentals, private transportation services, and bus travel.

• Coordinate hotel and car bookings through the Global Distribution System (GDS).

• Generate invoices during off-peak periods and for group accommodations and transportation services.

• Handle incoming communications via calls and emails, ensuring timely task completion.

• Collaborate closely with the team when additional support is required.

• Assist with travel arrangements for collegiate athletic departments.

⛳️ Requirements

• Familiarity with Sabre or a comparable Global Distribution System (GDS).

• Capacity to handle multiple tasks while managing phone calls and emails.

• Capability to work from home with minimal distractions.

• Strong customer-service focus.

• Willingness to work flexible hours, including weekends and holidays.

• Availability to complete four 10-hour shifts weekly.

• Readiness to work overtime as necessary.

• Proficient in booking and ticketing air travel reservations.

• Understanding of partial and full exchange processes, ticket voiding, and MCO issuance.

• Strong client-service orientation.

• Exceptional communication and interpersonal abilities.

• Excellent time management skills.

• Ability to prioritize tasks and thrive in a fast-paced environment.

• Capacity to work independently.

• A team player who is flexible and can adapt in a dynamic setting.

• Enthusiastic about learning and utilizing available tools.

• Positive mindset.

• Self-motivated.

• Over 3 years of GDS experience preferred.

• Familiarity with travel-specific systems like GDS and Concur preferred.

• Prior travel experience preferred.

• No specific educational credentials required.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Disability insurance.

• Paid time off.

• 401k plan.

• Short- and long-term incentives, as applicable.

• Opportunities for growth and development.

• Health care options.

• Retirement plans.

• Vacation and other paid time off.