Travel Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee B2B client accounts while fostering robust relationships with current travel partners and corporate clients.

• Address incoming travel inquiries and provide assistance with bookings and itinerary arrangements as needed.

• Create and dispatch pricing, packages, and proposals to clients in a timely and professional manner.

• Handle invoicing and follow up on overdue payments for client accounts.

• Collaborate with contracted suppliers and operators to manage logistics and service delivery.

• Update and maintain pricing, product information, and package details within internal systems.

• Assist the broader team with account management responsibilities, reporting, and general operational support.

• Keep precise records of client interactions, bookings, and communications with suppliers.

⛳️ Requirements

• Prior experience in B2B travel, account management, or as a travel agent, with a solid understanding of the travel industry.

• Strong and professional written and verbal English communication skills for effectively managing client and supplier relationships.

• Excellent organizational abilities, with the capability to manage multiple accounts, proposals, and follow-ups concurrently.

• Familiarity with invoicing, pricing coordination, and preparation of proposals.

• Comfortable working autonomously and handling a diverse workload across account management and operational tasks.

• Dependable and detail-oriented, demonstrating a proactive approach to client communication and supplier coordination.

🏝️ Benefits

• Competitive salary.

• Opportunity to influence the HR function of a rapidly expanding BPO.

• Collaborate closely with a team of industry leaders who have successfully scaled BPOs in the past.

• Opportunities for career growth and development.