Transformation Success Engineer

This is a fully remote position, open to applicants in Illinois, +2 more states.

📋 Description

• Carry out technical migrations of client environments from outdated systems to modern platforms.

• Manage policy mappings, configurations for data retention, API setups, and validate log ingestion against established Golden Standard design templates.

• Facilitate practitioner-oriented Day in the Life (DITL) workshops to enhance platform adoption.

• Train customer teams on platform workflows, alert triage, incident response, Agentic-AI, and automated playbooks through both individual and group sessions.

• Conduct Value Realization sessions with technical stakeholders from the customer side.

• Utilize native platform dashboards to showcase ROI, security effectiveness, and operational efficiency.

• Ensure formal project approval and customer satisfaction.

• Oversee the complete customer transition lifecycle within the Global Transformation Practice.

⛳️ Requirements

• Advanced technical knowledge in security operations infrastructure, cloud migrations, or technical consulting.

• Practical experience with Palo Alto Networks Cortex XDR/XSIAM, Prisma Cloud, or Strata, or direct experience with competitive migrations.

• Strong technical foundation in security automation.

• Proficiency in executing CLI scripting, Python, and REST APIs for bulk policy configuration and data modeling.

• Exceptional communication skills for customer interactions.

• Demonstrated ability to lead technical workshops and maintain a strong executive presence.

• A scalable mindset focused on artificial intelligence and automation.

• Capability to create reusable playbook concepts and produce technical documentation.

• No immigration sponsorship or work visa sponsorship is provided.

🏝️ Benefits

• Restricted stock units.

• Bonus.

• Employee benefits package.

• Reasonable accommodations for qualified individuals with a disability.