Training Services Coordinator, Logistics

This is a fully remote position, open to applicants in Malaysia.

📋 Description

• Directly engage with clients and training participants to address inquiries, revisions, challenges, and classroom assistance.

• Recognize client and training participant concerns and escalate them as necessary.

• Organize and arrange classroom facilities for training delivery and other events.

• Reserve classrooms and oversee the printing and shipping of educational materials.

• Coordinate catering services and request classroom audio-visual and information systems setup according to class delivery needs.

• Aid clients with logistics support intake forms and Learning Management System (LMS) data entry.

• Develop and maintain training coordination and logistics checklists.

• Create and distribute client learning reports, which include rosters, completion and attendance records, and survey feedback.

• Carry out additional responsibilities as assigned.

• Adhere to all policies and standards.

⛳️ Requirements

• Requires vocational training, certifications, licenses, or equivalent experience.

• Established proficiency in analytical or operational processes.

• Developed skills across a variety of processes, procedures, and systems.

• Ability to operate within established procedures and practices with minimal supervision.

• Proficient in exchanging information and ideas effectively.

• Capability to provide guidance and support to junior team members.

• Competence in communicating directly with clients and training participants.

• Proficient in using Learning Management Systems (LMS) for data entry.

• Ability to comply with all policies and standards.

🏝️ Benefits

• Competitive salary and comprehensive benefits package.

• Opportunities for professional development and training.

• Flexible working hours and supportive work environment.

• Access to advanced tools and technologies for enhanced productivity.