Director of Operations – Supply Chain

This is a fully remote position, open to applicants in California.

📋 Description

• Develop and implement sourcing strategies to enhance cost efficiency, quality, supply continuity, and risk management.

• Oversee supplier selection, negotiation, qualification, onboarding, and ongoing management of supplier relationships.

• Manage contract manufacturing partners, supplier performance, initiatives for cost reduction, and sourcing efforts for new product launches.

• Monitor market conditions and geopolitical risks to proactively identify and mitigate potential supply disruptions.

• Take ownership of procurement processes, including RFQs, purchasing, P2P workflows, and procurement KPIs.

• Lead demand and supply planning across various channels, encompassing forecasting, inventory levels, purchasing, and management of excess or obsolete inventory.

• Analyze demand patterns, lead times, landed costs, and supply trends to pinpoint opportunities for improvement.

• Manage relationships and performance of 3PL, carrier, and freight-forwarder services.

• Ensure inventory accuracy, landed COGS, and maintenance of product/master data across systems.

• Oversee the flow of inbound and outbound inventory, along with freight and logistics operations.

• Lead cross-functional supply chain and operations projects, managing priorities, timelines, risks, and communication with stakeholders.

• Establish scalable operating rhythms across planning, procurement, and resource management.

• Manage the operations budget and act as a strategic operating partner to the COO.

• Lead and nurture the Supply Chain and Project Management teams.

• Develop reliable demand and supply planning, supplier networks, sourcing programs, consolidated demand plans, and standardized master data to facilitate the ERP transition.

• Report directly to and collaborate closely with the COO.

⛳️ Requirements

• 7–10+ years of leadership experience in operations and supply chain, preferably in high-growth consumer products, DTC, or e-commerce.

• Bachelor’s degree in supply chain, business, operations, or a related field; equivalent experience will also be considered.

• Extensive experience managing contract manufacturers and suppliers, including sourcing, negotiation, pricing, performance management, and ensuring supply continuity.

• Demonstrated success in strategic sourcing and achieving measurable cost savings.

• Strong expertise in demand and supply planning, including forecasting, inventory strategy, and planning processes developed from the ground up.

• Proficient in managing 3PL, fulfillment, and logistics partnerships.

• Familiarity with ERP implementations, systems transitions, or similar operational changes.

• Proven leadership skills with strong analytical, problem-solving, and cross-functional collaboration capabilities.

• Fully remote, US-based position.

🏝️ Benefits

• Flexible time off plus 9 annual company holidays.

• Birthday celebrated as a paid vacation day.

• 100% employer-covered base plan for Medical, Dental, and Vision Insurance for employees.

• 100% company-paid Life Insurance and Short-Term Disability Coverage.

• 3% employer contributions to 401(k) plans, regardless of employee participation.

• Matching charitable contributions up to $2,500 per year.

• $1,200 annual Work from Home (WFH) stipend.

• Employee Recognition and Rewards Program.

• Pet insurance available.

• Employee product samples and discounts.

• Professional Development Fund.

• Complimentary subscription to the Calm App.

• Eligibility for bonuses.