Sales Representative – Supply Chain and Logistics B2B

This is a fully remote position, open to applicants in Canada.

📋 Description

• Identify and explore new business opportunities through outbound outreach, inbound leads, referrals, marketplace analysis, and reactivation initiatives.

• Conduct discovery calls to assess client shipping volume, current carriers, challenges, platforms, service requirements, and growth potential.

• Qualify prospects based on commercial viability, shipping profile, compliance standards, operational feasibility, and anticipated revenue.

• Clearly and professionally present Chit Chats services, customizing discussions to meet client needs.

• Prepare pricing comparisons, savings summaries, proposals, and follow-up documentation.

• Collaborate with the Sales Manager, Data, Product, and Operations on intricate pricing or service-fit inquiries.

• Keep precise records of leads, opportunities, and client details in the CRM system.

• Monitor outreach activities, follow-ups, next steps, and deal stages.

• Coordinate with Onboarding and Account Management to ensure a seamless transition post-close.

• Follow up with prospects to advance opportunities through the sales pipeline.

• Recognize client needs to guide future products, service enhancements, marketing initiatives, or partnerships.

• Contribute to sales campaigns, sector-specific outreach, and market research.

• Achieve or surpass activity, pipeline, conversion, activation, and revenue targets.

• Report directly to the Sales Manager – Business Development.

⛳️ Requirements

• Excellent written and verbal communication abilities.

• Experience in client outreach within Logistics (B2B) is considered a significant advantage.

• Prior sales experience in Logistics/Supply Chain B2B is regarded as a strong asset.

• Comfortable with cold outreach, discovery calls, follow-ups, and client presentations.

• Strong customer-first approach with a capability to comprehend client challenges and propose effective solutions.

• Good organizational skills with the ability to handle multiple prospects at various stages.

• Capability to learn Chit Chats’ services, pricing model, shipping processes, compliance requirements, and operational needs.

• Proficiency in using CRM software, Google Workspace, Microsoft Office, and basic reporting tools.

• Strong problem-solving abilities and coordination skills with internal teams.

• Self-motivated, resilient, and comfortable working towards sales targets.

• Ability to balance revenue growth with client compatibility, profitability, and operational feasibility.

• Post-secondary education or equivalent experience.

• 2–5+ years of experience in sales, business development, customer success, account management, or sales support in Logistics/Supply Chain focusing on small to mid-size shipments.

• Preferred experience in e-commerce, shipping, logistics, marketplaces, or small business services.

• B2B sales experience, ideally in logistics, transportation, or a related field is considered advantageous.

• The selected candidate will undergo reference and criminal background checks prior to employment.

🏝️ Benefits

• Eligibility to participate in the Sales Incentive Plan (Commission - tiered).

• Employer-paid Group Benefits (Health, Dental, and Vision; 80% coverage) after 3 months.

• Annual Year-End Bonus.

• Two weeks of paid vacation (negotiable).

• Birthday leave (Paid).

• Comprehensive GRSP plan eligibility after 3 months of employment.