Sales Representative – Supply Chain and Logistics B2B

This is a fully remote position, open to applicants in Canada.

📋 Description

• Identify and seek out new business prospects through outbound outreach, inbound leads, referrals, marketplace research, and reactivation campaigns.

• Conduct discovery calls to gain insight into client shipping volumes, current carriers, challenges, platforms, service needs, and potential for growth.

• Qualify potential clients based on commercial suitability, shipping profiles, compliance needs, operational feasibility, and anticipated revenue.

• Clearly and professionally present Chit Chats services, customizing discussions to meet client requirements.

• Prepare pricing comparisons, savings summaries, proposals, and follow-up documentation.

• Collaborate with the Sales Manager, Data, Product, and Operations teams on complex pricing or service-fit inquiries.

• Maintain precise records of leads, opportunities, and client information within the CRM system.

• Monitor outreach activities, follow-ups, next steps, and stages of deals.

• Coordinate with Onboarding and Account Management teams to ensure a seamless transition after closing deals.

• Follow up with prospects to advance opportunities through the sales pipeline.

• Identify client needs to guide product development, service enhancements, marketing initiatives, or partnerships.

• Contribute to sales campaigns, outreach specific to verticals, and market research efforts.

• Meet or surpass activity, pipeline, conversion, activation, and revenue goals.

• Report directly to the Sales Manager – Business Development.

• Assist with the handoff to onboarding and account management once clients start shipping.

⛳️ Requirements

• Excellent written and verbal communication abilities.

• Comfortable with cold outreach, discovery calls, follow-ups, and client presentations.

• Strong customer-first mindset with the capability to understand client challenges and propose practical solutions.

• Experience in client outreach within Logistics (B2B) is viewed as a significant advantage.

• Previous sales experience in Logistics/Supply Chain B2B is highly regarded.

• Strong organizational skills and the ability to manage multiple prospects at various stages.

• Capacity to learn Chit Chats’ services, pricing models, shipping processes, compliance needs, and operational requirements.

• Familiarity with CRM software, Google Workspace, Microsoft Office, and basic reporting tools.

• Strong problem-solving skills and the ability to collaborate with internal teams.

• Self-motivated, resilient, and comfortable working towards sales targets.

• Ability to balance revenue growth with client alignment, profitability, and operational feasibility.

• Post-secondary education or equivalent experience is required.

• 2–5+ years of experience in sales, business development, customer success, account management, or sales support within Logistics/Supply Chain.

• Experience in e-commerce, shipping, logistics, marketplaces, or services for small businesses is an asset.

• Successful candidates will undergo reference and criminal background checks prior to employment.

🏝️ Benefits

• Eligibility to participate in the Sales Incentive Plan (Commission - tiered).

• Employer-paid Group Benefits (Health, Dental, and Vision; 80% coverage) after 3 months.

• Annual Year-End Bonus.

• Two weeks of paid vacation (negotiable).

• Birthday leave (Paid).

• GRSP plan eligibility after 3 months of employment.

• Remote work opportunities available.