Sales Representative – Supply Chain and Logistics B2B

This is a fully remote position, open to applicants in Canada.

📋 Description

• Identify and pursue new business prospects through outbound outreach, incoming leads, referrals, marketplace research, and reactivation campaigns.

• Conduct discovery calls to assess client shipping volume, current carriers, pain points, platforms, service requirements, and growth potential.

• Qualify prospects based on commercial alignment, shipping profiles, compliance needs, operational viability, and anticipated revenue.

• Clearly and professionally present Chit Chats services, customizing discussions to meet client needs.

• Prepare basic pricing comparisons, savings summaries, proposals, and follow-up materials.

• Collaborate with the Sales Manager, Data, Product, and Operations teams on complex pricing or service compatibility inquiries.

• Ensure accurate tracking of leads, opportunities, and client information in the CRM system.

• Monitor outreach activities, follow-ups, next steps, and stages of deals.

• Coordinate with Onboarding and Account Management for a seamless transition post-close.

• Consistently and professionally follow up to advance opportunities through the sales pipeline.

• Identify client needs that could inform future products, service enhancements, marketing campaigns, or partnership opportunities.

• Participate in sales campaigns, vertical-specific outreach, and market research projects.

• Achieve or surpass activity, pipeline, conversion, activation, and revenue objectives.

• Report directly to the Sales Manager – Business Development.

• Transform qualified opportunities into active shipping clients and assist in the handoff to onboarding and account management.

⛳️ Requirements

• Excellent written and verbal communication skills.

• Experience in client outreach within the Logistics sector (B2B) is a significant advantage.

• Previous sales experience in Logistics/Supply Chain B2B is highly regarded.

• Comfortable with cold outreach, discovery calls, follow-ups, and client presentations.

• Strong customer-centric mindset with the ability to identify client pain points and suggest practical solutions.

• Good organizational skills and capacity to manage multiple prospects at various stages.

• Capability to learn Chit Chats’ services, pricing structures, shipping workflows, compliance considerations, and operational necessities.

• Familiarity with CRM software, Google Workspace, Microsoft Office, and basic reporting tools.

• Strong problem-solving abilities and capacity to collaborate with internal teams.

• Self-motivated, resilient, and adept at working towards sales goals.

• Ability to balance revenue growth with client compatibility, profitability, and operational practicality.

• Post-secondary education or equivalent experience.

• 2–5+ years of experience in sales, business development, customer success, account management, or sales support within Logistics/Supply Chain.

• Experience in e-commerce, shipping, logistics, marketplaces, or small business services is beneficial.

• B2B sales experience, ideally in logistics, transportation, or a related field, is considered an asset.

• The successful candidate will be subject to reference and criminal background checks prior to employment.

🏝️ Benefits

• Eligibility to participate in the Sales Incentive Plan (Commission - tiered).

• Employer-paid Group Benefits (Health, Dental, and Vision; 80% coverage) after 3 months.

• Annual Year-End Bonus.

• Two weeks of paid vacation (negotiable).

• Birthday leave (Paid).

• Rich GRSP plan eligibility after 3 months of employment.