Training Program Manager – AI-First PM Training

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Develop and uphold the planning and delivery source of truth for each cohort, monitoring milestones, responsible parties, due dates, and potential risks.

• Oversee the coordination of 6 to 10 instructors regarding scheduling and content preparation.

• Manage deadlines for session materials, templates, accessibility reviews, and content review processes.

• Participate in live sessions by moderating Q&A, sharing links and resources, launching polls, and addressing technical issues.

• Configure cohort technology, provision and verify access for participants and instructors, conduct platform checks, and resolve access complications.

• Organize cohort formation, scheduling, invitations, reminders, and communications.

• Monitor attendance and completion, following up with participants who may be lagging behind.

• Coordinate submissions and tracking for up to six assignments per cohort.

• Implement the AI-assisted grading process with technical support.

• Assist with pre- and post-competency assessments and manage the creation and distribution of certificates.

• Sustain the asynchronous learning community and digital resource library.

• Act as the primary contact for client program stakeholders, providing status updates, addressing inquiries, escalating issues, and managing expectations.

⛳️ Requirements

• Minimum of 2 years of experience in managing programs, projects, campaigns, or accounts with enterprise clients.

• Experience in client-facing program management in areas such as corporate or conference events, enterprise client success, account management, agency or consultancy project/program management, or learning and development coordination.

• Exceptional organization and follow-through skills, including maintaining trackers, identifying risks, and ensuring deliverables are met.

• Proven ability to manage stakeholders within a busy group and hold senior practitioners accountable to deadlines.

• Near-native English proficiency, with a minimum of C2 level in both written and spoken communication.

• Quick learner and proficient with project management tools, Google Workspace, Slack, and video conferencing platforms that include polling, breakout, and chat features.

• Comfortable with daily use of AI tools.

• Consistent availability during US business hours.

• Nice to have: experience in corporate training, professional education, or certification programs.

• Nice to have: familiarity with LMS or learning platforms, discussion communities, or webinar platforms.

• Nice to have: understanding of presentation accessibility standards.

• Nice to have: experience with enterprise clients in regulated or highly governed industries.

• Nice to have: experience collaborating with or around product management teams.

🏝️ Benefits

• Flexible scheduling with necessary overlap during US business hours.

• Fixed compensation per training cohort.

• Strong potential for growth toward a full-time position as the company expands to accommodate multiple concurrent cohorts.