Training Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee organization-wide orientation, onboarding, the development of learning resources, compliance training, and the management of the Relias Learning Management System.

• Design, implement, and enhance orientation and onboarding initiatives for home office staff, community leaders, and other specified roles.

• Create structured 30-, 60-, and 90-day plans, role-specific requirements, checklists, milestone evaluations, and supporting materials.

• Coordinate schedules, facilitators, communications, materials, completion tracking, and feedback for programs.

• Collaborate with department heads and subject matter experts to establish role-specific onboarding that aligns with organization-wide standards.

• Evaluate training needs and propose learning or performance-support solutions.

• Develop instructor-led, virtual, and e-learning materials, including presentations, facilitator and participant guides, job aids, videos, and knowledge assessments.

• Utilize instructional design and accessibility principles to create practical, audience-appropriate content.

• Manage the content review, approval process, version control, maintenance, and train-the-trainer initiatives.

• Provide support for leadership, professional skills, and other learning programs.

• Conduct training sessions in-person or virtually and assess effectiveness using completion data, learner feedback, knowledge checks, and leader follow-ups.

• Coordinate compliance training at the federal, state, and role-specific levels.

• Maintain compliance matrices, assignment criteria, deadlines, and audit-ready LMS records.

• Monitor training completion, report overdue or at-risk training, assist in leader follow-ups, and update assignments accordingly.

• Administer Relias user and job-title data, training plans, assignments, content, testing, reporting, and troubleshooting.

• Keep assignment logic updated based on role, location, level of care, and confirmed requirements.

• Generate and schedule supervisor reports while supporting administrators, leaders, and learners.

• Collaborate with Data Integration and Information Technology to address data, access, integration, and system challenges.

• Ensure high-quality LMS data, suggest process and configuration enhancements, and manage vendor relationships.

• Assist in manager training and resources for KPIs, goal setting, check-ins, calibration, performance evaluations, talent reviews, and development planning.

• Aid leaders in aligning development goals with learning opportunities and business objectives.

• Communicate learning programs, requirements, deadlines, and resources across the organization effectively.

• Foster partnerships and clarify training ownership, timelines, content review responsibilities, and follow-up expectations.

• Advocate for continuous learning and consistent development for associates and leaders.

⛳️ Requirements

• Bachelor's degree in human resources, organizational development, education, instructional design, or a related discipline; equivalent relevant experience may be accepted.

• Five to seven years of experience in training, learning and development, instructional design, or organizational development.

• Experience managing Relias or a similar LMS and creating onboarding, compliance, leadership, system, or professional development training.

• Understanding of adult learning principles, instructional design, facilitation, learning assessment, and training compliance record-keeping.

• Strong abilities in LMS administration, reporting, data analysis, troubleshooting, communication, project coordination, and stakeholder engagement.

• Proficient in Microsoft 365 and common e-learning, virtual-training, and content development tools.

• Background in senior living, healthcare, or another multi-location regulated industry.

• Certification in training, instructional design, human resources, or change management (preferred but not mandatory).

🏝️ Benefits

• Generous Salary + Bonus

• Competitive Benefits

• Immediate Access to Earned Income Through Dayforce Wallet

• Recognition and Rewards Program

• Vacation, Holiday, and Sick Pay

• 401k Program

• Education and Training Programs Available