Training & Enablement Manager – Individual Contributor

This is a fully remote position, open to applicants in United States.

📋 Description

• Create and implement training and optimization initiatives for intricate or vital business processes and systems.

• Engage with MDaudit clients to enhance adoption and utilization of the services suite.

• Collaborate with Implementation, Customer Success, and Product Management teams to deliver outstanding user experiences and ensure success.

• Exhibit expertise in the product, its value proposition, industry standards, and best practices.

• Develop training materials for clients and internal use.

• Design and manage product-related training sessions, including new feature introductions and simulation exercises in a demonstration environment.

• Execute training programs tailored for all staff levels within client organizations.

• Conduct needs assessments and develop project plans accordingly.

• Analyze and identify strategies to enhance training offerings and materials.

• Maintain, revise, and personalize lesson plans, user guides, instructor manuals, and self-paced learning resources.

• Manage training logistics, including scheduling, equipment, and participant attendance.

• Assess the effectiveness of programs through class evaluations and analytics.

• Leverage technology to provide high-quality, interactive training sessions.

• Lead the development of content for the annual User Group Conference and Training Academy.

• Design and present service topics/frameworks that align with organizational objectives on a regular basis.

• Deliver onsite training in collaboration with the Implementation team.

• Travel to client locations for training sessions.

• Independently manage a portfolio of clients.

• Design and conduct classrooms, workshops, and optimizations tailored to organizational requirements.

• Oversee the LEARN LMS platform.

• Train new staff members.

⛳️ Requirements

• Bachelor’s degree or equivalent relevant work experience.

• A minimum of 4 years in a training role.

• Proven expertise in instructional design, including training, writing objectives, curriculum and lesson planning/design, implementation, and evaluation.

• At least 2 years of project management experience.

• 4 years of experience in the healthcare sector.

• Experience managing information systems-related projects.

• Strong proficiency in Microsoft Office Suite.

• Willingness to travel approximately 30–40%, based on business requirements.

🏝️ Benefits

• Medical, Dental & Vision Coverage.

• 401K with company matching.

• Unlimited vacation policy.

• On-demand learning program.

• Opportunities for career growth and advancement.

• Remote Cooking Classes, Yoga Sessions & Mixology Classes.

• Peer-nominated awards and recognition.

• Commitment to diversity and inclusion.