Training & Capability Development Specialist

This is a fully remote position, open to applicants in Alabama, +43 more states.

📋 Description

• Oversee the creation and implementation of training and capability-building programs that align with business transformation objectives.

• Design, develop, and facilitate instructor-led, virtual, and self-paced educational initiatives.

• Generate training materials, job aids, assessments, and process documentation.

• Collaborate with business leaders and subject matter experts to convert processes and systems into effective learning solutions.

• Create and uphold standard operating procedures, work instructions, and supporting documentation.

• Establish and manage onboarding, upskilling, and role-based development initiatives.

• Coordinate training schedules, communications, and learning events throughout the organization.

• Maintain training content and resources in the Learning Management System.

• Evaluate training participation, compliance, and effectiveness using metrics related to learner and business performance.

• Promote a culture of continuous learning, knowledge sharing, and professional growth across US ELSE Services.

• Report to the Business Excellence Manager.

⛳️ Requirements

• Bachelor’s degree in Business, Education, Organizational Development, Instructional Design, or a related discipline.

• Over 5 years of experience in learning & development, instructional design, training, or organizational capability enhancement.

• Strong abilities in facilitation, content creation, stakeholder engagement, and project management.

• Proficient in Microsoft Office.

• Experience in creating professional training materials and documentation.

• Capability to simplify complex processes and systems into clear, impactful learning experiences.

• Preferred: experience in developing or delivering Salesforce training and familiarity with Salesforce configuration, workflows, and best practices.

• Preferred: experience with Empower or similar quoting, proposal, commercial workflow, or CPQ platforms.

• Preferred: experience in designing competency models, role-based learning paths, capability frameworks, and career development structures.

• Preferred: experience in supporting commercial operations, sales operations, proposal management, order management, or contract management functions.

• Preferred: experience with Articulate Storyline, Camtasia, Adobe Captivate, or AI-assisted content development platforms.

• Preferred: experience in business transformation, process improvement, or change management initiatives.

• Preferred: knowledge of Empower, ABB systems, or the context of the industrial/electrical services industry.

🏝️ Benefits

• Short-term incentive plan/annual bonus.

• Choice between two medical plan options: a PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) referred to as the High Deductible Plan.

• Choice between two dental plan options: Core and Core Plus.

• Vision benefits.

• Company-paid life insurance (2X base pay).

• Company-paid AD&D (1X base pay).

• Voluntary life and AD&D – fully employee-paid up to maximums.

• Short Term Disability – up to 26 weeks – Company paid.

• Long Term Disability – 60% of pay – Company paid; option to “buy-up” to 66 2/3% of pay.

• Supplemental benefits – fully employee-paid (Accident insurance, hospital indemnity, critical illness, pet insurance).

• Parental Leave – up to 6 weeks.

• Employee Assistance Program.

• Health Advocate support resources for mental/behavioral health, general health navigation, virtual health, and infertility/adoption.

• Employee discount program.

• 401k Savings Plan with Company Contributions.

• Employee Stock Acquisition Plan (ESAP).

• 11 paid holidays.

• Vacation under a permissive time away policy for salaried exempt positions.

• Tools and freedom to enhance skills, shape career paths, and tackle meaningful challenges.