Trainer – Growth Programs

This is a fully remote position, open to applicants in United States.

📋 Description

• Facilitate structured onboarding processes for new PAMs and FSSs, emphasizing Blink's value proposition, provider landscape, sales methodologies, compliance standards, outcome-oriented skills, and territory management.

• Create tailored learning paths for specific roles in collaboration with instructional designers.

• Work alongside Provider Operations, Marketing, and RevOps to ensure the onboarding content remains accurate and relevant.

• Take ownership of the Blink Sales Certification program.

• Develop tiered certification tracks with competency benchmarks linked to sales outcomes.

• Manage assessments, evaluate proficiency levels, and issue certifications along with renewal cycles.

• Create and sustain training materials such as playbooks, call guides, objection-handling frameworks, product/formulary updates, and competitive positioning resources.

• Detect skill gaps through field observations, performance analytics, and feedback from managers.

• Design and lead live workshops, virtual sessions, and self-paced learning modules.

• Offer individual and group coaching aimed at enhancing selling skills, facilitating conversations between prescribers and pharmaceutical representatives, and fostering account development.

• Conduct field observations and provide structured, actionable feedback.

• Collaborate with front-line managers on coaching priorities and ongoing development initiatives.

• Establish KPIs to evaluate training effectiveness, including assessments, ramp-up time, certification completion rates, script improvement, and revenue metrics.

• Refine programs based on feedback, business objectives, and market trends.

• Advise Provider Growth leadership on talent development, enablement tools, and building sales capabilities.

⛳️ Requirements

• Minimum of 5 years' experience in pharmaceutical, specialty pharmacy, or healthcare sales training.

• Proven success in designing and implementing new hire onboarding and ongoing training programs within a field-based or hybrid sales environment.

• Experience in establishing or managing a sales certification or credentialing program.

• Strong grasp of provider sales dynamics and the ability to articulate value to pharma representatives, practice managers, physicians, mid-level providers, and office personnel.

• Demonstrated capability to coach for results and effect measurable changes in representative behavior.

• Knowledge of adult learning principles and fundamentals of instructional design.

• Excellence in facilitating both in-person workshops and virtual training sessions.

• Capacity to build trust with representatives, managers, and senior leadership.

• Highly organized, self-motivated, and adept at managing multiple initiatives in a fast-paced, high-growth setting.

• Preference for candidates with experience in pharmacy benefits, PBM, or specialty pharmacy sales training.

• Familiarity with LMS platforms is preferred.

• Background in sales enablement or revenue operations is preferred.

• Experience training teams on value-based or outcome-driven selling within a healthcare framework is preferred.

🏝️ Benefits

• Equal opportunity employer that values diversity in all its forms.

• SMS or MMS application updates available for applicants who provide their phone numbers and give consent.