Trade Marketing Operations Manager

This is a fully remote position, open to applicants in Germany.

📋 Description

• Take charge of managing the in-store counter inventory across the retail network independently.

• Oversee the merchandising agency and ensure high standards at the point of sale (POS).

• Create and maintain an asset register that details the location, condition, and history of each counter.

• Handle spare parts supply from the initial demand notification to confirmed installation.

• Plan and coordinate refits and assortment changes, including planogram development and agency briefing through to final approval.

• Approve all implementations and follow up on outstanding issues until they are resolved.

• Act as the primary point of contact for reports from stores, while working to measure and decrease resolution times.

• Organize the return and refurbishment of replaced furniture components.

• Revise guidelines and training materials for field teams.

• Establish standards, KPIs, and automation processes to enhance scalability.

• Collaborate with the Team Lead Operations, Retail team, and POS Project Management.

⛳️ Requirements

• Several years of practical POS or merchandising experience in a multi-site retail setting, whether on the brand, agency, or retailer side.

• Proven ability to maintain a consistent standard over an extended period.

• Willingness to perform occasional store checks at various locations throughout Germany.

• Proficient in using Google Sheets, Excel, or Airtable.

• Fluent in German and possess very good English skills.

• Ideally, experience with beauty or cosmetics counters, or within the drugstore channel.

• Ideally, experience in managing merchandising agencies, including service level agreements (SLAs).

• Ideally, background in spare parts or furniture logistics.

• Ideally, experience in maintaining an asset register or similar data records.

• Ideally, familiarity with Airtable, ClickUp, or photo-reporting tools.

🏝️ Benefits

• 100% remote work within Germany, with an optional office in Berlin.

• Flexible working hours.

• Deutschlandticket.

• Membership to Urban Sports Club.

• Ownership of your role with significant influence in shaping it.

• Opportunities for workations.

• Personal and professional development opportunities.

• Annual budget for professional development.

• Regular team events held in Berlin.

• Complete provision of home-office equipment.

• Individual travel budget for visits to Berlin.

• Flat hierarchies, rapid decision-making, and authentic teamwork.