Manager, Marketing Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and manage systems, processes, and planning infrastructure for the oncology marketing team.

• Take ownership of and enhance the enterprise marketing technology stack.

• Oversee the marketing project management system, which includes configuration, templates, intake forms, dashboards, and reporting.

• Lead the annual brand planning and conduct quarterly business reviews for oncology portfolio brands.

• Create integrated HCP, patient, and advocacy marketing strategies that align with product launches, clinical data releases, and key congress events.

• Manage marketing budgets, forecasts, purchase order tracking, and agency expenditures in collaboration with Finance.

• Develop standardized workflows for content creation, agency briefing, MLR review, and promotional material approval.

• Monitor project timelines, resource capacity, dependencies, risks, and potential bottlenecks.

• Establish and communicate KPIs for cycle time, on-time delivery, and review rounds.

• Foster process improvements and change management across brand and agency teams.

• Ensure adherence to FDA/OPDP regulations, PhRMA Code, and internal standard operating procedures (SOPs).

• Maintain documentation that is ready for audits and collaborate with Legal and Regulatory teams.

• Create leadership dashboards and convert data into actionable insights.

• Collaborate with brand teams, agencies, MLR reviewers, Finance, IT, Compliance, Privacy, Medical Affairs, Sales, Market Access, and Patient Advocacy.

• Supervise a team of three individuals.

⛳️ Requirements

• Bachelor's degree in Marketing, Business, Life Sciences, or a related discipline.

• Over 5 years of experience in marketing operations, brand operations, or project management within the pharmaceutical, biotech, or healthcare sectors.

• Proficient in marketing technology platforms such as Veeva Vault PromoMats, Veeva CRM, Salesforce Marketing Cloud, and Adobe Experience Manager, or similar tools.

• Familiarity with project management platforms such as Workfront, Asana, Smartsheet, or Monday.com.

• Understanding of FDA/OPDP regulations, PhRMA Code, and internal SOPs.

• Experience with marketing planning, managing budgets, forecasts, purchase order tracking, and agency spending.

• Skilled in creating dashboards and reporting on campaign effectiveness, project status, expenditures, and system utilization.

🏝️ Benefits

• Extensive medical, dental, vision, life, and disability coverage for eligible employees and their dependents.

• Complimentary testing for employees and their immediate families.

• Fertility care assistance.

• Maternity and baby bonding leave.

• 401(k) retirement plan benefits.

• Commuter benefits.

• Employee referral program.