TPO Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Improve and implement the standardized onboarding process for all new TPO partners.

• Oversee the approval, renewal, and deactivation processes for new TPO partners.

• Handle the approvals, renewals, and deactivations for 3rd Party Processing Companies.

• Manage the approvals, renewals, and deactivations for warehouse providers.

• Maintain comprehensive master contact lists for both internal and external TPO partners.

• Distribute daily rate sheets to external partners.

• Oversee the VA Sponsorship approval, renewal, and deactivation processes.

• Enhance and implement processes associated with the White Glove Process.

• Execute the Bulletin process as instructed by TPO leadership.

• Keep timely and accurate information regarding the TPO's online presence.

• Collaborate with Union University to ensure that training requirements are met and fulfilled.

• Provide TPO Expedite data to TPO leadership.

• Carry out additional responsibilities assigned by the TPO Operations Manager.

⛳️ Requirements

• High school diploma or equivalent qualification.

• At least 2 years of experience in a professional setting.

• Experience in the mortgage industry is an advantage.

• Excellent communication abilities.

• Capability to thrive in a fast-paced work environment.

• Proven experience managing multiple tasks and meeting deadlines consistently.

• Direct experience interacting with consumers and/or business partners.

• Strong attention to detail and proficiency in multitasking.

• Authorization to work in the U.S. verified through E-Verify.

🏝️ Benefits

• Equal employment opportunity and protections against discrimination.

• Inclusive workplace programs and policies.