Benefits Administration Services Analyst II

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct recurring plan administration services under the guidance of senior analysts.

• Assess, investigate, and address participant inquiries, including eligibility, calculation discrepancies, and service delivery issues.

• Evaluate and research system-related issues to ensure compliance with established requirements.

• Analyze benefit reports, including Business Requirements Documents (BRDs), and take appropriate actions as necessary.

• Manage the processing of retirement benefit applications.

• Ensure the accuracy of information and investigate past service and associated credits.

• Develop and provide training to team members.

• Collaborate effectively with plan administrators to accomplish tasks and projects, ensuring seamless service delivery.

• Maintain and update documentation to ensure comprehensive and accurate work papers and audit trails.

• Act as a liaison with clients’ human resources personnel and vendor support as required.

⛳️ Requirements

• Over 5 years of experience in Pension and/or Defined Benefits.

• In-depth knowledge of Pension and/or Defined Benefits.

• Intermediate to advanced understanding of Pension calculations and Audit Support.

• Proficient in reporting, SQL, and Data Analysis.

• Advanced skills in Excel, Word, and Outlook.

• Strong communication skills for client interactions regarding pensions.

🏝️ Benefits

• Health and welfare benefits starting from the first day of employment.

• Retirement savings plan.

• Employee discounts on merchandise, services, travel, and more.

• Opportunities for career advancement.

• Paid training programs.

• Paid time off.

• Comprehensive health insurance coverage.

• Optional dental and vision plans.

• Life and disability insurance.

• Paid holidays.

• Eligibility for bonuses or incentives based on business needs.