Therapy Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct Medicare Advantage trials, including the explanation of advanced model pumps and reviewing out-of-pocket costs.

• Arrange and execute product demonstrations.

• Take patient measurements and ensure appropriate device sizing and fit.

• Educate patients and caregivers on compression therapy devices, garment application, prescribed protocols, and therapy sessions.

• Clarify rental agreements and financial responsibilities.

• Professionally address patient inquiries and documentation concerns.

• Confirm appointments and organize equipment and supplies for in-home visits.

• Collaborate with internal operations teams on orders and documentation.

• Elevate patient needs to the patient relations team for follow-up.

• Utilize translation resources to overcome language barriers.

• Travel extensively within the assigned territory for in-home patient visits.

• Work collaboratively with company employees, management, and various departments.

• Execute responsibilities in accordance with the company's mission, vision, and goals.

⛳️ Requirements

• High School Diploma or GED is mandatory.

• At least six (6) months of relevant healthcare experience is required.

• Professional certification or license is preferred but not essential.

• Experience in the medical device industry is advantageous.

• Excellent written and verbal communication skills.

• Strong organizational, time management, and multitasking capabilities.

• Familiarity with scheduling, travel, and documentation applications.

• Ability to work independently while fulfilling role expectations.

• Willingness to travel to patient residences or healthcare facilities.

• Capability to learn and utilize company-specific software and handheld technology tools.

• Ability to lift and carry up to 60 pounds.

• Ability to sit, stand, bend, kneel, and reach as needed for patient care.

• Ability to read printed materials and computer screens.

• Hearing and speech capabilities are necessary for communication in person and over the phone.

• Manual dexterity and stamina to perform job functions effectively.

• Must adhere to federal, state, accreditation, insurance, HIPAA, non-disclosure, and non-solicitation requirements.

🏝️ Benefits

• Flexible schedule.

• An additional $50 per completed Medicare Advantage Plan visit.

• Mileage reimbursement at $0.25 per mile.

• Field-based work providing in-home patient care and education.