Therapy Coordinator

This is a fully remote position, open to applicants in Texas.

📋 Description

• Conduct Medicare Advantage trials and articulate the advantages of advanced model pumps.

• Evaluate devices 51 and 52, analyzing out-of-pocket cost variations.

• Organize and execute product demonstrations.

• Measure patients and instruct them on the correct usage of Lympha Press compression devices.

• Ensure proper sizing of devices for patient comfort and fit.

• Provide education on compression therapy devices, garment application, prescribed protocols, and therapy sessions.

• Clarify rental agreements and financial obligations to patients and their caregivers.

• Address patient inquiries regarding devices and documentation in a professional manner.

• Confirm appointments and set clear expectations for in-home visits.

• Arrange equipment and supplies for patient education sessions.

• Collaborate with internal operations teams on orders and necessary documentation.

• Elevate patient needs or concerns to the patient relations team for prompt follow-up on the same day.

• Utilize translation resources or partners when necessary.

• Travel extensively within the designated territory for in-home patient appointments.

• Work in conjunction with employees, managers, and various departments.

• Execute responsibilities in line with the company’s mission, vision, and objectives.

⛳️ Requirements

• High School Diploma or GED is mandatory.

• At least six (6) months of relevant healthcare experience is required.

• Professional certification or license is preferred but not essential.

• Experience in the medical device industry is advantageous.

• Excellent written and verbal communication skills are necessary.

• Strong organizational, time management, and multitasking skills are essential.

• Familiarity with scheduling, travel, and documentation applications is required.

• Capability to work independently while fulfilling role expectations.

• Willingness to travel to patient residences or healthcare environments.

• Ability to quickly learn and utilize company-specific software and handheld technology tools.

• Must be able to lift and carry up to 60 pounds.

• Capability to sit, stand, bend, kneel, and reach as necessary for patient care.

• Ability to read printed materials and computer screens.

• Hearing and speech are required for effective in-person and telephone communication.

• Manual dexterity and stamina are necessary to perform job functions.

• Compliance with federal, state, accreditation, and insurance regulations, including HIPAA, non-disclosure, and non-solicitation requirements, is mandatory.

🏝️ Benefits

• Part-time, flexible working schedule.

• $135 per completed visit, with increased rates as visit volume grows.

• Visits 1–9: $135 per visit.

• Visits 10–18: $160 per visit.

• Visits 19 and above: $185 per visit.

• An additional $50 per completed visit for Medical Advantage Plan visits.

• Mileage reimbursement at $0.25 per mile.