Therapy Coordinator

This is a fully remote position, open to applicants in South Carolina.

📋 Description

• Conduct Medicare Advantage trials, which includes detailing advanced model pumps and reviewing out-of-pocket cost differences.

• Arrange and execute product demonstrations.

• Take patient measurements and offer guidance on the correct use of Lympha Press compression devices.

• Ensure patients are accurately sized for optimal device fit and comfort.

• Provide education to patients and caregivers regarding compression therapy devices, garment application, prescribed protocols, and therapy sessions.

• Clarify rental agreements and financial obligations.

• Address patient inquiries and concerns regarding devices and related documentation.

• Confirm appointments and prepare necessary equipment and supplies for in-home visits.

• Collaborate with internal operations teams on orders and documentation.

• Elevate patient needs or concerns to the patient relations team for follow-up.

• Utilize translation resources or partners when necessary.

• Adhere to federal, state, accreditation, insurance, HIPAA, non-disclosure, and non-solicitation regulations.

• Travel extensively within the designated territory for in-home patient visits.

• Work cooperatively with company employees, managers, and departments.

• Carry out responsibilities in alignment with the company’s mission, vision, and goals.

⛳️ Requirements

• A High School Diploma or GED is required.

• At least six (6) months of relevant healthcare experience.

• Professional certification or license is preferred but not mandatory.

• Previous experience in the medical device industry is an advantage.

• Excellent written and verbal communication skills.

• Strong organizational, time management, and multitasking capabilities.

• Familiarity with scheduling, travel, and documentation software.

• Ability to work independently while fulfilling role expectations.

• Willingness to travel to patient homes or healthcare facilities.

• Capability to learn and utilize company-specific software and handheld technology tools.

• Ability to lift and carry up to 60 pounds.

• Ability to sit, stand, bend, kneel, and reach as required for patient care.

• Capacity to read printed materials and computer screens.

• Hearing and speech abilities required for communication in person and over the phone.

• Manual dexterity and stamina to frequently sit for extended periods.

🏝️ Benefits

• Flexible part-time schedule.

• An additional payment of $50 for Medical Advantage Plan visits.

• Mileage reimbursement at a rate of $0.25 per mile.