Therapy Coordinator

This is a fully remote position, open to applicants in Rhode Island.

📋 Description

• Conduct Medicare Advantage trials and articulate the benefits of advanced model pumps.

• Arrange and execute product demonstrations.

• Measure patients and provide guidance on the use of Lympha Press compression devices.

• Ensure proper sizing of devices for patient comfort and fit.

• Educate patients regarding compression therapy devices, garment application, prescribed protocols, and therapy sessions.

• Communicate rental agreements, financial responsibilities, and verbal instructions to patients and caregivers.

• Address patient inquiries and concerns in a professional manner.

• Confirm appointments and prepare equipment and supplies for in-home education.

• Collaborate with internal operations teams on orders and documentation.

• Forward patient needs or concerns to the patient relations team as necessary.

• Utilize translation resources to overcome language barriers.

• Adhere to federal, state, accreditation, insurance, HIPAA, non-disclosure, and non-solicitation regulations.

• Travel frequently within the designated territory for in-home visits.

• Work in partnership with employees, managers, and various departments.

⛳️ Requirements

• A High School Diploma or GED is required.

• At least six (6) months of relevant healthcare experience is necessary.

• Professional certification or license is preferred but not mandatory.

• Experience in the medical device industry is a plus.

• Strong written and verbal communication capabilities are essential.

• Effective organizational, time management, and multitasking skills are required.

• Familiarity with scheduling, travel, and documentation software is needed.

• Ability to work independently while fulfilling role expectations.

• Willingness to travel to patients' homes or healthcare facilities.

• Capacity to quickly learn and utilize company-specific software and handheld technology tools.

• Ability to lift and carry items weighing up to 60 pounds.

• Capability to sit, stand, bend, kneel, and reach as necessary for patient care.

• Proficiency in reading printed materials and computer screens.

• Hearing and speech skills are required for in-person and phone communication.

• Manual dexterity and stamina are necessary to perform job functions.

🏝️ Benefits

• Increased rates as you complete more deliveries.

• An additional $50 per completed visit for Medical Advantage Plan visits.

• Mileage reimbursement at $0.25 per mile.

• Flexible scheduling options available.