Therapy Coordinator

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Conduct Medicare Advantage trials, providing explanations on advanced model pumps and reviewing out-of-pocket costs.

• Organize and execute product demonstrations.

• Measure patients and give instructions for Lympha Press compression devices.

• Ensure proper fitting and comfort of devices for patients.

• Inform patients about compression therapy devices, garment application, prescribed protocols, and therapy sessions.

• Communicate rental agreements, financial responsibilities, and verbal instructions to patients and caregivers.

• Address patient inquiries and concerns related to devices and documentation.

• Confirm appointments and prepare necessary equipment and supplies for in-home visits.

• Collaborate with internal operations teams to complete orders and documentation.

• Refer patient needs or concerns to the patient relations team for same-day follow-up.

• Utilize translation resources or partners when necessary.

• Execute responsibilities in accordance with federal, state, accreditation, insurance, HIPAA, non-disclosure, and non-solicitation regulations.

• Travel frequently within the designated territory to perform in-home visits.

• Collaborate effectively with colleagues, managers, and various departments.

• Carry out duties in line with the company's mission, vision, and objectives.

⛳️ Requirements

• A High School Diploma or GED is required.

• At least six (6) months of relevant healthcare experience is necessary.

• Professional certification or license is preferred but not mandatory.

• Prior experience in the medical device industry is advantageous.

• Excellent written and verbal communication skills are essential.

• Strong organizational, time management, and multitasking skills are required.

• Familiarity with scheduling, travel, and documentation software is beneficial.

• Capability to work independently while fulfilling role expectations.

• Willingness to travel to patient homes or healthcare facilities for appointments.

• Ability to learn and utilize company-specific software and handheld technology.

• Capacity to lift and carry up to 60 pounds.

• Capability to sit, stand, bend, kneel, and reach as necessary for patient care.

• Ability to read printed materials and computer displays.

• Hearing and speech abilities are required for in-person and telephone communication.

• Manual dexterity and stamina to sit for extended periods regularly.

🏝️ Benefits

• Flexible part-time schedule.

• Opportunity to make a significant impact on patient outcomes.

• Increased per-visit rates based on completed deliveries.

• Additional $50 for each completed Medical Advantage Plan visit.

• Mileage reimbursement at $0.25 per mile.