Therapy Coordinator

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Conduct Medicare Advantage trials by explaining advanced model pumps and reviewing out-of-pocket cost differences.

• Arrange and execute product demonstrations.

• Measure patients and give instructions on the correct use of Lympha Press compression devices.

• Ensure patients are accurately sized for optimal device fit and comfort.

• Educate patients about compression therapy devices, garment application, prescribed protocols, and therapy sessions.

• Communicate details of patient rental agreements and financial responsibilities.

• Provide verbal guidance to patients and caregivers tailored to individual needs.

• Professionally address patient inquiries and concerns regarding devices or documentation.

• Confirm appointments and outline expectations for in-home visits.

• Organize equipment and supplies necessary for patient education.

• Collaborate with internal operations teams for order completion and documentation.

• Identify, escalate, and relay patient needs or concerns to the patient relations team.

• Utilize translation resources or partners when needed.

• Perform duties in accordance with federal, state, accreditation, and insurance regulations, including HIPAA, non-disclosure, and non-solicitation requirements.

• Travel extensively within the designated territory to provide services to patients and conduct in-home visits.

• Work collaboratively with company employees, managers, and departments.

• Carry out responsibilities in alignment with the company’s mission, vision, and goals.

⛳️ Requirements

• High School Diploma or GED is required.

• At least six (6) months of related healthcare experience is necessary.

• Professional certification or license is preferred but not mandatory.

• Previous experience in the medical device industry is advantageous.

• Strong written and verbal communication skills are essential.

• Effective organizational, time management, and multitasking skills are required.

• Familiarity with technology, including scheduling, travel, and documentation applications.

• Self-motivated and disciplined, capable of working independently while fulfilling role expectations.

• Willingness to travel to patient homes or healthcare facilities for appointments.

• Ability to quickly learn and effectively utilize company-specific software and handheld technology tools.

• Capacity to lift and carry items weighing up to 60 pounds.

• Ability to sit, stand, bend, kneel, and reach as required for patient care.

• Capability to read printed materials and computer screens.

• Hearing and speech abilities required for communication in person and over the phone.

• Manual dexterity to perform job functions and the stamina to frequently sit for extended periods.

🏝️ Benefits

• Part-time, flexible work schedule.

• Earn $135 per completed visit, with increased rates as you complete more deliveries.

• Visits 1–9: $135 per visit.

• Visits 10–18: $160 per visit.

• Visits 19 and above: $185 per visit.

• Medical Advantage Plan visits receive an additional $50 per completed visit.

• Mileage reimbursed at $0.25 per mile.

• Field-based role providing in-home patient care and education.

• Opportunity to make a significant impact on patient outcomes.

• Join a mission-driven healthcare organization dedicated to enhancing patient outcomes through innovative DME solutions.