Therapy Coordinator

This is a fully remote position, open to applicants in Florida.

📋 Description

• Conduct Medicare Advantage trials, providing explanations about advanced model pumps and reviewing differences in out-of-pocket costs.

• Arrange and execute product demonstrations.

• Measure patients and offer guidance on the correct use of Lympha Press compression devices.

• Ensure patients are appropriately sized for device comfort and fit.

• Educate patients on compression therapy devices, garment application, prescribed protocols, and therapy sessions.

• Communicate rental agreements and financial responsibilities to patients and their caregivers.

• Address patient inquiries and concerns regarding devices and related documentation in a professional manner.

• Confirm appointments and clarify expectations for in-home visits.

• Organize equipment and supplies for patient education purposes.

• Collaborate with internal operations teams on orders and necessary documentation.

• Identify and escalate patient needs or concerns for prompt follow-up on the same day.

• Utilize translation resources or partners when needed.

• Adhere to federal, state, accreditation, insurance, HIPAA, non-disclosure, and non-solicitation regulations.

• Travel extensively within the designated territory for in-home visits.

• Work in collaboration with company employees, managers, and various departments.

⛳️ Requirements

• A High School Diploma or GED is required.

• At least six (6) months of relevant healthcare experience is necessary.

• Professional certification or license is preferred but not mandatory.

• Experience in the medical device industry is advantageous.

• Excellent written and verbal communication skills are essential.

• Strong organizational, time management, and multitasking capabilities are required.

• Familiarity with scheduling, travel, and documentation applications is beneficial.

• Ability to work independently while fulfilling role expectations is crucial.

• Willingness to travel to patient homes or healthcare settings for appointments is necessary.

• Capability to learn and utilize company-specific software and handheld technology tools.

• Must be able to lift and carry up to 60 pounds.

• Ability to sit, stand, bend, kneel, and reach as needed for patient care.

• Must be able to read printed materials and computer screens.

• Hearing and speech are required for communication in person and over the phone.

• Manual dexterity and stamina are needed to perform job functions and to sit for extended periods frequently.

🏝️ Benefits

• Flexible scheduling options.

• Opportunity to make a meaningful impact on patient outcomes.

• Mileage reimbursement at a rate of $0.25 per mile.

• Higher per-visit compensation based on completed deliveries.

• Additional $50 for each completed Medical Advantage Plan visit.