Therapeutic Account Manager, Liver

This is a fully remote position, open to applicants in United States.

📋 Description

• Achieve robust, sustainable business outcomes and significant patient impact within an assigned region.

• Cultivate clinical and account knowledge in rare cholestatic liver diseases and Mirum's Liver product line.

• Recognize and prioritize high-potential customers, accounts, and referral networks.

• Implement tailored account strategies to enhance disease awareness, patient identification, treatment consideration, initiation, and maintenance.

• Create and execute territory business plans that align with national, zone, and regional objectives.

• Utilize performance metrics, customer insights, market intelligence, access dynamics, and competitive trends to refine territory strategies.

• Maintain comprehensive customer records, forecasts, expense reports, administrative documentation, and business updates.

• Develop relationships with accounts, health systems, centers of excellence, and referral networks in both pediatric and adult hepatology and gastroenterology.

• Foster connections with physicians, advanced practice providers, nurses, pharmacists, office staff, and care teams.

• Analyze influence and decision-making processes in complex accounts and ensure appropriate follow-up actions.

• Coordinate compliant account activities with field partners.

• Clearly and accurately communicate complex scientific and clinical information.

• Implement approved promotional initiatives and customer interactions in line with policies and regulations.

• Identify gaps in patient care, referrals, access, and support, assisting customers in addressing these challenges.

• Collaborate with Market Access and Patient Services teams.

• Work cross-functionally with Medical Affairs, Marketing, Commercial Training and Effectiveness, Operations, Analytics, and Advocacy teams.

• Gather actionable insights from the field and contribute to business reviews, training sessions, team meetings, launch readiness, and cross-departmental projects.

• Operate with accountability, initiative, creativity, resilience, and a commitment to continuous learning.

⛳️ Requirements

• A Bachelor's degree is required; an advanced degree is preferred.

• At least 5 years of progressive sales experience within the pharmaceutical or biotechnology sectors.

• Proven history of consistently achieving business results in a complex specialty, rare disease, orphan drug, or high-science market.

• Experience in rare diseases is strongly preferred; familiarity with hepatology, gastroenterology, pediatric specialty care, or other complex specialty markets is highly desirable.

• Strong clinical understanding and the ability to learn, retain, and convey complex information regarding disease states, diagnostics, mechanisms of action, clinical data, and products.

• Experience in account-based selling across health systems, centers of excellence, multidisciplinary care teams, referral networks, and influential healthcare professionals.

• Ability to employ insight-driven or challenger-style selling techniques to constructively challenge existing practices, influence behaviors, and facilitate customer decision-making.

• Working knowledge of access and reimbursement processes, patient support pathways, and patient services in rare disease markets.

• Strong business acumen with the ability to analyze performance data, identify insights, develop territory and account strategies, and translate plans into actionable field execution.

• Outstanding interpersonal skills, emotional intelligence, communication, presentation, judgment, and relationship-building capabilities.

• Self-motivated, resourceful, resilient, organized, and capable of prioritizing tasks while working independently in a fast-paced, ambiguous setting.

• Proven success in cross-functional collaboration with Medical Affairs, Market Access, Patient Services, Marketing, Commercial Training and Effectiveness, Operations, and Analytics.

• Commitment to ethical conduct, compliance, and adherence to approved promotional practices.

• A valid driver's license and the willingness to travel up to 70%, including frequent overnight trips and occasional weekend obligations.

🏝️ Benefits

• Commitment to Equal Employment Opportunity.

• Reasonable accommodations for qualified individuals with disabilities and disabled veterans during the job application process.