Therapeutic Account Manager, Liver

This is a fully remote position, open to applicants in United States.

📋 Description

• Drive robust and sustainable business outcomes while making a significant impact on patients within a designated territory.

• Cultivate clinical and account knowledge in rare cholestatic liver diseases along with Mirum's Liver portfolio.

• Recognize and focus on high-potential customers, accounts, and referral networks.

• Implement tailored account strategies that promote disease awareness, facilitate patient identification, and encourage treatment initiation and adherence.

• Formulate and execute territory business plans that are in line with national, zone, and regional objectives.

• Utilize performance metrics, customer insights, market intelligence, access trends, and competitive analysis to refine territory strategies.

• Keep accurate records of customer interactions, forecasts, expense reports, administrative documentation, and business updates.

• Develop key accounts, health systems, centers of excellence, and referral networks in pediatric and adult hepatology and gastroenterology.

• Establish trusted partnerships with healthcare professionals and care teams.

• Analyze influence and decision-making processes within complex accounts and secure appropriate follow-up actions.

• Coordinate compliant account initiatives with field partners.

• Clearly and credibly convey intricate scientific and clinical information.

• Implement sanctioned promotional activities and customer interactions while adhering to company policies and regulations.

• Persuade multiple stakeholders, navigate challenges, and facilitate customer decision-making.

• Keep the needs of patients and caregivers at the forefront of territory and account strategies.

• Collaborate with Market Access and Patient Services to assist care teams in navigating patient-journey challenges.

• Highlight recurring customer, access, and patient support obstacles to internal teams.

• Collaborate with Medical Affairs, Market Access, Patient Services, Marketing, Commercial Training and Effectiveness, Operations, Analytics, and Advocacy.

• Gather actionable insights from the field and contribute to business reviews, training, meetings, launch preparations, and cross-functional projects.

• Operate with a sense of ownership, initiative, resilience, curiosity, coachability, and adherence to Mirum's values and ethical standards.

⛳️ Requirements

• A Bachelor's degree is mandatory; an advanced degree is preferred.

• A minimum of 5 years of progressive sales experience in the pharmaceutical or biotechnology sector.

• Proven success in consistently achieving business results in complex specialty, rare disease, orphan drug, or high-science markets.

• Experience in rare diseases is highly preferred; experience in hepatology, gastroenterology, pediatric specialty care, or other intricate specialty markets is highly desirable.

• Strong clinical understanding and the ability to learn, retain, and articulate complex information about disease states, diagnostics, mechanisms of action, clinical data, and products.

• Experience in account-based selling across health systems, centers of excellence, multidisciplinary care teams, referral networks, and influential healthcare professionals.

• Capability to employ insight-led or challenger-style selling to constructively question the status quo, influence behavior, and promote customer decision-making.

• Familiarity with access and reimbursement dynamics, patient support pathways, and patient services in rare disease sectors.

• Strong business acumen with the ability to analyze performance data, derive insights, create territory and account strategies, and implement plans in the field.

• Exceptional interpersonal skills, emotional intelligence, communication, presentation, judgment, and trust-building abilities.

• Self-driven, resourceful, resilient, organized, and capable of prioritizing and performing independently in a fast-paced, ambiguous environment.

• Proven success in cross-functional collaboration with Medical Affairs, Market Access, Patient Services, Marketing, Commercial Training and Effectiveness, Operations, and Analytics.

• Strong commitment to ethical conduct, compliance, and approved promotional practices.

• A valid driver’s license and willingness to travel up to 70%, including frequent overnight travel and occasional weekend commitments.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• 401(k) plan with company match.

• Generous paid time off and holidays.

• Opportunities for professional development and career advancement.