Therapeutic Account Manager, Liver

This is a fully remote position, open to applicants in United States.

📋 Description

• Achieve strong, sustainable business results and significant patient impact within a designated territory.

• Cultivate clinical and account knowledge regarding rare cholestatic liver diseases and Mirum's Liver portfolio.

• Identify and prioritize high-potential customers, accounts, and referral networks.

• Implement tailored account plans to promote disease awareness, facilitate patient identification, and encourage treatment initiation and persistence.

• Develop and execute territory business strategies that align with national, zone, and regional objectives.

• Leverage performance metrics, customer insights, market intelligence, access dynamics, and competitive trends to spot opportunities and refine strategies.

• Maintain precise customer records, forecasts, expense reports, administrative documentation, and business updates.

• Expand accounts, health systems, centers of excellence, and referral networks across pediatric and adult hepatology and gastroenterology.

• Establish trusted relationships with healthcare professionals and care teams.

• Analyze influence and decision-making within complex accounts and secure necessary follow-up actions.

• Coordinate compliant account activities with field partners.

• Clearly and credibly convey complex scientific and clinical information.

• Implement approved promotional programs and customer interactions in accordance with company policies and regulations.

• Persuade multiple stakeholders, manage resistance, and facilitate customer decision-making.

• Keep patients and caregivers at the forefront of territory and account decisions.

• Work collaboratively with Market Access and Patient Services partners to overcome patient-journey obstacles.

• Collaborate across functions with Medical Affairs, Market Access, Patient Services, Marketing, Commercial Training and Effectiveness, Operations, Analytics, and Advocacy.

• Gather actionable field insights and contribute to business reviews, training sessions, team meetings, launch readiness, and cross-functional projects.

• Demonstrate ownership, initiative, resourcefulness, resilience, and a commitment to continuous learning while embodying Mirum's values.

⛳️ Requirements

• A bachelor's degree is required; an advanced degree is preferred.

• Over 5 years of progressive sales experience in the pharmaceutical or biotechnology sectors.

• Proven history of consistently achieving business results in complex specialty, rare disease, orphan drug, or high-science markets.

• Experience in rare diseases is highly preferred; familiarity with hepatology, gastroenterology, pediatric specialty care, or other complex specialty markets is highly desirable.

• Strong clinical understanding and the capacity to learn, retain, and communicate intricate disease-state, diagnostic, mechanism-of-action, clinical data, and product information.

• Proven experience in account-based selling across health systems, centers of excellence, multidisciplinary care teams, referral networks, and influential healthcare professionals.

• Ability to employ insight-driven or challenger-style selling to effectively challenge the status quo, influence behaviors, and promote customer decision-making.

• Working knowledge of access and reimbursement dynamics, patient support pathways, and patient services within rare disease markets.

• Strong business acumen with the ability to interpret performance data, identify insights, formulate territory and account strategies, and translate plans into effective field execution.

• Exceptional interpersonal skills, emotional intelligence, communication abilities, presentation skills, sound judgment, and capacity to build trust with diverse customers.

• Self-motivated, resourceful, resilient, organized, and able to prioritize and perform independently in a fast-paced, ambiguous environment.

• Demonstrated success in cross-functional collaboration with Medical Affairs, Market Access, Patient Services, Marketing, Commercial Training and Effectiveness, Operations, and Analytics.

• Commitment to ethical conduct, compliance, and adherence to approved promotional practices.

• Valid driver's license and the ability to travel up to 70%, including frequent overnight trips and occasional weekend obligations.

🏝️ Benefits

• Equal Employment Opportunity (EEO)

• Reasonable accommodation for qualified individuals with disabilities and disabled veterans in the job application process.