Therapeutic Account Manager, Liver

This is a fully remote position, open to applicants in United States.

📋 Description

• Drive robust and sustainable business outcomes while making a meaningful impact on patients in a designated territory.

• Cultivate clinical and account knowledge in rare cholestatic liver diseases and Mirum's Liver portfolio.

• Identify and prioritize key customers, accounts, and referral networks with high potential.

• Implement tailored account strategies that promote disease awareness, patient identification, treatment consideration, initiation, and ongoing care.

• Formulate and execute territory business plans that align with national, zone, and regional objectives.

• Leverage performance analytics, customer insights, market intelligence, access dynamics, and competitive trends to refine territory strategy.

• Maintain detailed customer records, forecasts, expense reports, administrative documents, and business updates.

• Develop strategic relationships with accounts, health systems, centers of excellence, and referral networks in both pediatric and adult hepatology and gastroenterology.

• Establish trusted connections with healthcare professionals and care teams.

• Map out influence and decision-making processes within complex accounts and secure appropriate follow-up actions.

• Coordinate compliant account activities in collaboration with field partners.

• Clearly and credibly convey complex scientific and clinical information.

• Implement approved promotional initiatives and customer interactions in accordance with company policies and regulations.

• Identify gaps in disease-awareness, referral, treatment, access, and patient support.

• Influence various stakeholders constructively without direct authority and manage resistance effectively.

• Collaborate with Market Access and Patient Services to assist care teams in navigating patient-journey barriers.

• Forge partnerships with Medical Affairs, Market Access, Patient Services, Marketing, Commercial Training and Effectiveness, Operations, Analytics, and Advocacy.

• Gather actionable insights from the field and contribute to business reviews, training, team meetings, launch readiness, and cross-functional projects.

• Act with ownership, self-motivation, resourcefulness, and initiative in a rapidly changing rare-disease landscape.

• Create engagement opportunities, experiment with new methods, learn quickly, and translate insights into actionable strategies.

• Maintain performance under pressure and uncertainty while staying focused on long-term objectives.

• Seek constructive feedback, embrace coaching, and exemplify Mirum's values and ethical standards.

⛳️ Requirements

• A Bachelor's degree is required; an advanced degree is preferred.

• 5+ years of progressive sales experience within the pharmaceutical or biotechnology sectors.

• Proven track record of consistently achieving business results in complex specialty, rare disease, orphan drug, or high-science markets.

• Experience in rare diseases is highly preferred; familiarity with hepatology, gastroenterology, pediatric specialty care, or other complex specialty markets is highly desirable.

• Strong clinical aptitude with the ability to learn, retain, and communicate intricate information regarding disease states, diagnostics, mechanisms of action, clinical data, and product knowledge.

• Experience in account-based selling across health systems, centers of excellence, multidisciplinary care teams, referral networks, and influential healthcare professionals.

• Ability to employ insight-driven or challenger-style selling to constructively challenge the status quo, influence behaviors, and facilitate customer decision-making.

• Knowledge of access and reimbursement dynamics, patient support pathways, and patient services in rare disease markets.

• Strong business acumen with the capacity to interpret performance data, derive insights, develop territory and account strategies, and execute plans in the field.

• Exceptional interpersonal skills, emotional intelligence, communication, presentation abilities, and the knack for building trust with sophisticated customers.

• Self-motivated, resourceful, resilient, organized, and capable of prioritizing and performing independently in a fast-paced, ambiguous environment.

• Proven success in collaborating cross-functionally with Medical Affairs, Market Access, Patient Services, Marketing, Commercial Training and Effectiveness, Operations, and Analytics.

• Commitment to ethical conduct, compliance, and adherence to approved promotional practices.

• A valid driver’s license and the ability to travel up to 70%, including frequent overnight trips and occasional weekend commitments.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance.

• Generous paid time off and holiday schedule.

• Opportunities for professional development and career advancement.

• Supportive and inclusive work environment.