Therapeutic Account Manager, Liver

This is a fully remote position, open to applicants in United States.

📋 Description

• Drive sustainable business performance and achieve meaningful patient impact within a designated territory.

• Cultivate clinical and account expertise in rare cholestatic liver diseases and Mirum's Liver product line.

• Identify and prioritize high-potential customers, accounts, and referral networks.

• Implement tailored account strategies to enhance disease awareness, patient identification, treatment consideration, initiation, and persistence.

• Create and execute territory business plans that align with national, zone, and regional objectives.

• Leverage performance data, customer insights, market intelligence, access dynamics, and competitive trends to refine territory strategy.

• Maintain accurate customer records, forecasts, expense reports, administrative documentation, and business updates.

• Develop strategic accounts, health systems, centers of excellence, and referral networks in both pediatric and adult hepatology and gastroenterology.

• Establish trusted relationships with healthcare professionals and care teams.

• Map influence and decision-making processes in complex accounts to secure strategic next steps.

• Coordinate compliant account actions in collaboration with field partners.

• Clearly and credibly communicate complex scientific and clinical information.

• Implement approved promotional programs and engage customers while adhering to company policies and regulations.

• Influence stakeholders, navigate resistance, and facilitate customer decision-making.

• Keep patients and caregivers at the forefront of territory and account decisions.

• Collaborate with Market Access and Patient Services to assist care teams in overcoming patient-journey barriers.

• Identify and escalate customer, access, and patient-support barriers.

• Partner with Medical Affairs, Market Access, Patient Services, Marketing, Commercial Training and Effectiveness, Operations, Analytics, and Advocacy.

• Gather actionable field insights and contribute to business reviews, training, team meetings, launch readiness, and cross-functional initiatives.

• Demonstrate ownership, initiative, resourcefulness, resilience, and a commitment to continuous learning.

• Exemplify Mirum's values and maintain ethical, compliant, transparent, inclusive, and respectful conduct.

⛳️ Requirements

• A Bachelor's degree is required; an advanced degree is preferred.

• A minimum of 5 years of progressive sales experience in the pharmaceutical or biotechnology sectors.

• Proven history of consistently achieving business results in a complex specialty, rare disease, orphan drug, or high-science market.

• Experience in rare diseases is highly desirable; familiarity with hepatology, gastroenterology, pediatric specialty care, or other complex specialty markets is a plus.

• Strong clinical aptitude with the ability to learn, retain, and communicate intricate disease-state, diagnostic, mechanism-of-action, clinical-data, and product information.

• Experience with account-based selling across health systems, centers of excellence, multidisciplinary care teams, referral networks, and influential healthcare professionals.

• Ability to employ insight-led or challenger-style selling to constructively challenge the status quo, influence behavior, and promote customer decision-making.

• Working knowledge of access and reimbursement dynamics, patient support pathways, and patient services in rare disease markets.

• Strong business acumen with the ability to interpret performance data, identify insights, develop territory and account strategies, and translate plans into field execution.

• Exceptional interpersonal skills, emotional intelligence, communication, presentation, judgment, and the capacity to build trust with diverse customers.

• Self-motivated, resourceful, resilient, organized, and capable of prioritizing and performing independently in a dynamic, ambiguous environment.

• Proven success in cross-functional collaboration with Medical Affairs, Market Access, Patient Services, Marketing, Commercial Training and Effectiveness, Operations, and Analytics.

• Commitment to ethical conduct, compliance, and approved promotional practices.

• A valid driver's license and the ability to travel up to 70%, including frequent overnight stays and occasional weekend commitments.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health benefits package.

• Opportunities for professional development and career advancement.

• Supportive and inclusive work environment.