Therapeutic Account Manager, Liver

This is a fully remote position, open to applicants in United States.

📋 Description

• Achieve robust and sustainable business outcomes while making a significant impact on patients within a designated territory.

• Cultivate expertise in both clinical and account aspects concerning rare cholestatic liver diseases and Mirum's Liver portfolio.

• Identify and prioritize high-potential customers, accounts, and referral networks.

• Implement tailored account strategies to enhance disease awareness, facilitate patient identification, and promote treatment initiation and adherence.

• Formulate and execute territory business plans that align with national, zone, and regional goals.

• Leverage performance metrics, customer insights, market intelligence, access dynamics, and competitive trends to refine territory strategy.

• Keep precise records of customer interactions, forecasts, expense reports, administrative documents, and business updates.

• Establish relationships with physicians, advanced practice providers, nurses, pharmacists, office personnel, and care teams.

• Analyze influence and decision-making processes in complex accounts and coordinate compliant actions.

• Articulate complex scientific and clinical information in a clear and credible manner.

• Implement approved promotional initiatives and customer engagements in accordance with policies and regulations.

• Influence stakeholders, manage resistance, and support customers, patients, and caregivers throughout the patient journey.

• Collaborate with Market Access and Patient Services partners to overcome patient-support obstacles.

• Work alongside Medical Affairs, Marketing, Commercial Training and Effectiveness, Operations, Analytics, and Advocacy.

• Gather actionable field insights and contribute to business reviews, training sessions, meetings, launch readiness, and cross-functional projects.

• Act with ownership, initiative, resilience, curiosity, and a commitment to Mirum's values and ethical standards.

⛳️ Requirements

• A bachelor's degree is required; an advanced degree is preferred.

• A minimum of 5 years of progressive sales experience in the pharmaceutical or biotechnology sector.

• Proven track record of consistently achieving business results in a complex specialty, rare disease, orphan drug, or high-science market.

• Strong clinical aptitude with the ability to learn, retain, and convey complex disease-state, diagnostic, mechanism-of-action, clinical-data, and product information.

• Experience in account-based selling across health systems, centers of excellence, multidisciplinary care teams, referral networks, and influential healthcare professionals.

• Ability to utilize insight-driven or challenger-style selling to constructively challenge the status quo, influence behaviors, and facilitate customer decision-making.

• Familiarity with access and reimbursement dynamics, patient support pathways, and patient services within rare disease markets.

• Strong business acumen with the ability to interpret performance data, identify insights, develop territory and account strategies, and translate plans into field execution.

• Exceptional interpersonal skills, emotional intelligence, communication abilities, presentation skills, judgment, and the capacity to build trust with sophisticated customers.

• Self-motivated, resourceful, resilient, organized, and capable of prioritizing and performing independently in a fast-paced, ambiguous environment.

• Proven success in cross-functional collaboration with Medical Affairs, Market Access, Patient Services, Marketing, Commercial Training and Effectiveness, Operations, and Analytics.

• Commitment to ethical conduct, compliance, and adherence to approved promotional practices.

• A valid driver's license and the ability to travel up to 70%, including frequent overnight travel and occasional weekend commitments.

🏝️ Benefits

• Equal Employment Opportunity (EEO)

• Reasonable accommodations for qualified individuals with disabilities and disabled veterans during the job application process.