Therapeutic Account Manager, Liver

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Drive robust and sustainable business results while making a significant impact on patient care within a designated territory.

• Cultivate clinical and account knowledge in rare cholestatic liver diseases and Mirum's Liver product line.

• Identify and prioritize key customers, accounts, and referral networks with high potential.

• Implement tailored account strategies that promote disease awareness, patient identification, treatment consideration, initiation, and ongoing management.

• Formulate and carry out territory business plans that align with national, zone, and regional objectives.

• Leverage performance metrics, customer insights, market intelligence, access trends, and competitive analysis to pinpoint opportunities and refine territory strategy.

• Keep comprehensive customer records, forecasts, expense reports, administrative documentation, and business updates up to date.

• Foster relationships with strategic accounts, health systems, centers of excellence, and referral networks within both pediatric and adult hepatology and gastroenterology.

• Establish trusted relationships with healthcare professionals and care teams.

• Assess influence and decision-making processes within complex accounts and facilitate appropriate follow-up actions.

• Coordinate compliant account activities in collaboration with field partners.

• Accurately and credibly convey intricate scientific and clinical information.

• Implement approved promotional initiatives and customer interactions in accordance with company policies and regulatory standards.

• Influence multiple stakeholders, manage resistance, and assist in customer decision-making processes.

• Maintain a patient and caregiver-centric focus in all territory and account decisions.

• Partner with Market Access and Patient Services teams to overcome barriers in the patient journey.

• Build collaborations with Medical Affairs, Market Access, Patient Services, Marketing, Commercial Training and Effectiveness, Operations, Analytics, and Advocacy.

• Gather actionable insights from the field and contribute to business reviews, training sessions, team meetings, launch preparedness, and cross-functional projects.

• Demonstrate ownership, initiative, resourcefulness, resilience, and a commitment to continuous learning while exemplifying Mirum's values and ethical standards.

⛳️ Requirements

• A bachelor's degree is required; an advanced degree is preferred.

• A minimum of 5 years of progressive sales experience within the pharmaceutical or biotechnology sectors.

• Proven history of consistently achieving business outcomes in complex specialty, rare disease, orphan drug, or high-science markets.

• Experience in rare diseases is highly preferred; expertise in hepatology, gastroenterology, pediatric specialty care, or other complex specialty markets is highly desirable.

• Strong clinical aptitude with the capability to learn, retain, and effectively communicate complex information regarding disease states, diagnostics, mechanisms of action, clinical data, and product details.

• Experience in account-based selling across health systems, centers of excellence, multidisciplinary care teams, referral networks, and influential healthcare providers.

• Proficient in utilizing insight-led or challenger-style selling to constructively challenge existing norms, influence behaviors, and facilitate customer decision-making.

• Familiarity with access and reimbursement dynamics, patient support pathways, and services in rare disease markets.

• Strong business acumen with the ability to analyze performance data, identify insights, develop strategies for territories and accounts, and effectively translate plans into actionable field execution.

• Exceptional interpersonal skills, emotional intelligence, and communication abilities, along with sound judgment and the capacity to build trust with a diverse customer base.

• Self-driven, resourceful, resilient, organized, and capable of prioritizing and performing independently in a fast-paced, ambiguous environment.

• Demonstrated success in cross-functional collaboration with Medical Affairs, Market Access, Patient Services, Marketing, Commercial Training and Effectiveness, Operations, and Analytics.

• Strong commitment to ethical conduct, compliance, and approved promotional practices.

• A valid driver's license and the ability to travel up to 70%, including frequent overnight travel and occasional weekend obligations.

🏝️ Benefits

• Competitive compensation package.

• Comprehensive health benefits.

• Opportunities for professional development and growth.

• Flexible work arrangements.

• Supportive team environment.