Therapeutic Account Manager, Liver

This is a fully remote position, open to applicants in California.

📋 Description

• Achieve robust and sustainable business outcomes while making a significant impact on patient care within a designated territory.

• Cultivate expertise in rare cholestatic liver diseases and Mirum's Liver product offerings.

• Identify and rank high-potential customers, accounts, and referral networks.

• Implement tailored account strategies to enhance disease awareness, facilitate patient identification, and promote treatment initiation and continuity.

• Create and execute territory business plans that align with national, zone, and regional objectives.

• Leverage performance metrics, customer insights, market intelligence, access dynamics, and competitive trends to refine territory strategies.

• Maintain thorough records of customer interactions, forecasts, expense reports, administrative documentation, and business updates.

• Establish and nurture strategic partnerships with accounts, health systems, centers of excellence, and referral networks in the fields of hepatology and gastroenterology.

• Foster relationships with physicians, advanced practice providers, nurses, pharmacists, office staff, and care teams.

• Analyze account influence and decision-making processes, set engagement goals, and confirm subsequent steps.

• Convey intricate scientific and clinical information with precision and credibility.

• Implement sanctioned promotional initiatives in accordance with company policies and regulatory standards.

• Influence key stakeholders, navigate objections, and support customer and patient experiences.

• Collaborate with Market Access and Patient Services to overcome patient support and access challenges.

• Partner with Medical Affairs, Marketing, Operations, Analytics, Advocacy, and other cross-functional teams.

• Gather actionable insights from the field and contribute to business reviews, training, meetings, launch preparations, and cross-functional projects.

• Demonstrate ownership, initiative, resilience, curiosity, coachability, and a commitment to ethical practices.

⛳️ Requirements

• A Bachelor’s degree is required; an advanced degree is preferred.

• Over 5 years of progressive sales experience in the pharmaceutical or biotechnology sector.

• Proven history of consistently achieving business results in complex specialty, rare disease, orphan drug, or high-science markets.

• Experience in rare diseases is highly preferred; expertise in hepatology, gastroenterology, pediatric specialty care, or other complex specialty markets is highly desirable.

• Strong clinical understanding and the ability to learn, retain, and communicate intricate disease states, diagnostic information, mechanisms of action, clinical data, and product details.

• Experience with account-based sales across health systems, centers of excellence, multidisciplinary care teams, referral networks, and influential healthcare professionals.

• Capability to employ insight-led or challenger-style selling to constructively question existing practices, influence behaviors, and advance customer decision-making.

• Familiarity with access and reimbursement frameworks, patient support pathways, and patient services in rare disease sectors.

• Strong business acumen and the ability to analyze performance data, uncover insights, formulate territory and account strategies, and implement plans effectively in the field.

• Excellent interpersonal, emotional intelligence, communication, presentation, judgment, and relationship-building abilities.

• Self-starter with resourcefulness, resilience, organizational skills, prioritization, and the capacity to operate independently in a fast-paced and uncertain environment.

• Proven success in cross-functional collaboration with Medical Affairs, Market Access, Patient Services, Marketing, Commercial Training and Effectiveness, Operations, and Analytics.

• Commitment to ethical standards, compliance, and approved promotional methods.

• A valid driver’s license and the ability to travel up to 70%, including frequent overnight stays and occasional weekend obligations.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health and wellness benefits.

• Opportunities for professional development and career advancement.

• Supportive work environment that values diversity and inclusion.