Territory Manager, LTC

Posted Oct 23

This is a fully remote position, open to applicants in Canada.

📋 Description

• Manage customer accounts throughout the province of Alberta

• Foster growth in the Non-Acute sector, concentrating on long-term care, retirement, and funded home healthcare accounts

• Identify new business opportunities while enhancing existing partnerships

• Strengthen relationships with key medium- and large-sized customer groups

• Represent the company's products, services, and solutions in the designated territory

• Guide the customer account planning cycle, ensuring all customer needs are fulfilled

• Develop, oversee, and monitor budgets, forecasts, and the implementation of national strategies

• Prepare and present strategic customer quotes and sales proposals

• Ethically represent Cardinal Health Canada and accurately document sales transactions

• Collaborate with senior management and internal teams to enhance customer satisfaction and address issues swiftly

• Maintain extensive product knowledge and act as a primary resource for customer value

• Identify and pursue new business prospects through existing customers, new-account outreach, and professional networks

• Meet or exceed annual sales and performance objectives

• Develop and maintain territory plans and opportunity pipelines utilizing Salesforce.com

• Conduct demonstrations of products, services, and solutions for clinical and operational audiences

• Professionally communicate workflow considerations, business challenges, and systemic healthcare issues

• Coordinate team-based selling efforts with Contracts, Operations, Marketing, Services & Solutions, Transportation, and other cross-functional partners

• Lead initiatives across functions to enhance efficiency, customer experience, and operational effectiveness


⛳️ Requirements

• 4-8 years of experience in selling healthcare products within the Non-Acute sector, particularly in Long-term Care or home health environments, preferred

• Bachelor’s degree in a relevant field or equivalent work experience, preferred

• Strong business and financial acumen

• Excellent negotiation and persuasive abilities

• Capability to work independently and collaboratively as part of a team; entrepreneurial spirit

• Exceptional task prioritization and workload management skills

• Proven analytical skills and proficiency in Microsoft Office, Salesforce, and SAP

• Documented success in meeting sales targets and adhering to a disciplined sales process

• Outstanding verbal and written communication skills; strong interpersonal and follow-up capabilities

• In-depth product knowledge and understanding of its impact on patients, clinicians, and the Non-Acute segment of Long-term care

• Ability to support new sales opportunities and navigate contract negotiations, including capital contract terms and conditions

• Willingness to work outside standard business hours for trade shows, training, workshops, and meetings

• Daily travel within the territory is required, including approximately 25% overnight travel

• Bilingualism in French and English is considered an asset, though not mandatory


🏝️ Benefits

• Flexible health and dental benefit plans with immediate coverage

• Disability and life insurance coverage

• Defined Contribution Pension Plan with company matching

• Vacation and paid time off for family, health, or personal needs

• Maternity, Paternity, and Parental leave top-up program

• Health & Wellness resources and programs

• Tuition reimbursement and ongoing learning opportunities

• Company Fleet / Allowance Program

• Long-term incentive program

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