Territory Manager

This is a fully remote position, open to applicants in New York.

📋 Description

• Take charge of the complete partnership lifecycle by identifying, prospecting, and presenting Ophelia to potential referral sources.

• Oversee a high-volume pipeline from initial outreach to active partnerships.

• Cultivate and expand existing partnerships, ensuring alignment with Ophelia’s clinical and philosophical mission.

• Utilize CRM software such as Salesforce or HubSpot to monitor activities, track referral-to-patient conversion rates, and assess the ROI of partnership outreach.

• Evaluate performance insights, identify types of partners that yield high conversion rates, and adjust strategies weekly.

• Spend the majority of time in the field engaging with healthcare providers, community leaders, patient advocates, and other stakeholders.

• Assess needs, eliminate barriers to treatment, and enhance Ophelia’s visibility within the community.

• Gather and analyze feedback from community partners to refine referral strategies and improve products.

• Assist in developing solutions to address referral barriers.

• Collaborate with marketing, commercial, clinical, product, and operations teams to meet outreach and market penetration objectives.

⛳️ Requirements

• Reside in or near the Albany, NY area, ideally within a 30-minute drive; this includes the Schenectady, Troy, and Saratoga Springs region.

• Capable of local travel with reliable transportation and a valid driver's license, approximately 4 days a week for partner meetings.

• 2–5 years of experience in Business Development, Partnership Development/Management, Medical Sales, or Account Management.

• Proficient in independently developing and executing outreach strategies, monitoring performance metrics, adapting approaches, and meeting objectives.

• Exceptional interpersonal and communication abilities, demonstrating empathy with a patient-first/client-first approach.

• Committed to serving marginalized and vulnerable populations.

• Proven track record of maintaining professionalism and confidentiality with sensitive information.

• Preferred: Experience within the Substance Use Disorder (SUD) treatment community, with established relationships in this field.

• Preferred: Background in working with clinical staff, healthcare administration personnel, and individuals with opioid use disorders.

🏝️ Benefits

• Competitive medical, vision, and health insurance (many plans are fully covered for the employee!).

• Start with 20 days (4 weeks) of paid time off (PTO), increasing to 5 weeks after 2 years and 6 weeks after 5 years of tenure.

• 10 company holidays.

• Work From Home Stipend.

• 401k Contribution Platform.

• Life insurance.

• Short and long-term disability coverage.

• Financial wellness programs.

• Virtual primary care options.

• Opportunities for professional growth.

• Competitive benefits package.