Territory Engagement Manager

This is a fully remote position, open to applicants in Maryland, +1 more state.

📋 Description

• Develop a designated regional territory encompassing public safety, corporate sectors, state and local government, federal entities, and/or third-party partner sectors.

• Generate new leads, contacts, and accounts through various channels.

• Enhance relationships and create engagement initiatives to promote programs from American Public University and American Military University.

• Cultivate and sustain relationships with organizations, executives, senior corporate leaders, mid-level managers, and university counterparts.

• Achieve monthly event activity objectives and represent APU/AMU at events and ceremonies.

• Oversee assigned accounts and expand account engagement.

• Build relationships with key influencers and stakeholders.

• Create outreach opportunities utilizing collateral, events, communications, content, placements, and distinctions.

• Set quarterly goals and strategies for key accounts.

• Design and coordinate materials for events and outreach initiatives.

• Manage onboarding, launch, and ongoing activation of assigned accounts.

• Gather and analyze partnership performance metrics and reporting data.

• Implement strategies that support partner employee development needs and business development opportunities.

• Safeguard the confidentiality of APUS information.

• Enhance job knowledge through educational opportunities, professional publications, networks, and professional organizations.

• Document account management activities in Salesforce.

• Prepare briefings and present trends, issues, and opportunities to both internal and external stakeholders.

• Collaborate with APUS business development and marketing teams.

• Perform additional duties as assigned.

⛳️ Requirements

• Bachelor’s Degree from an accredited institution is required.

• Master’s degree is preferred.

• Four to six years of experience with a proven record in account management, business development, corporate outreach, or lead generation, preferably within the education sector.

• Prior experience in account management in an academic environment is preferred.

• Experience in sales or outreach within the first responder community is preferred.

• Proficient in Microsoft Office applications and standard electronic resources.

• Familiarity with Salesforce.com is preferred.

• Strong listening and presentation abilities.

• Exceptional verbal, written, communication, and interpersonal skills with a strong customer orientation.

• Proactive, self-driven, and capable of inspiring others.

• Ability to manage and expand existing accounts.

• Capacity to evaluate account health, identify service gaps, and address them swiftly.

• Ability to prioritize among multiple tasks effectively.

• Capability to work independently and translate broad mission guidance into specific actions.

• Professionalism, emotional intelligence, forward-thinking problem-solving, and resolution management skills are essential.

• Ability to manage expenses within an assigned budget.

• Strong digital research skills with the ability to analyze market data and identify patterns and trends.

• Must be available to attend APU/AMU events and ceremonies.

• Must be willing to travel regionally and nationally within the greater Baltimore, MD/Washington, D.C. metropolitan areas, including Northern Virginia and Maryland.

🏝️ Benefits

• Full-time employment.

• Hybrid work arrangement.

• Remote position with opportunities for regional and national travel.

• Equal opportunity employment.