Temp Marketing

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver essential support for marketing initiatives, customer service requests, and business application procedures.

• Oversee online ticketing systems and ensure prompt responses to inquiries and correspondence.

• Update customers on the status of open issues or tickets.

• Aid in generating basic business application reports and ensure their proper distribution.

• Develop and maintain instructional documents for business applications.

• Assist with user login credentials for the company website.

• Channel rebate inquiries to the relevant analyst.

• Provide distributors or dealers with payment status and tracking information.

• Support additional areas as needed and requested.

• Operate within clearly defined guidelines and established procedures under close supervision.

• Report directly to the Partner Incentive Solutions Manager.

⛳️ Requirements

• 1–2 years of experience in customer service through face-to-face, phone, or electronic communication.

• Strong problem-solving abilities with a capacity to address issues under the oversight of a manager.

• Experience in collaborative team settings.

• Basic proficiency in MS Office (Excel, Outlook, Word, PowerPoint).

• Excellent verbal and written communication skills.

• Outstanding customer service capabilities.

• Detail-oriented and self-motivated.

• High school diploma or GED equivalent required.

• Must be legally authorized to work in the United States.

• Must not require employer-sponsored work authorization either now or in the future.

• Ability to perform essential job responsibilities with or without reasonable accommodations.

🏝️ Benefits

• Equal employment opportunity regardless of protected characteristics.

• Reasonable accommodations available for individuals with disabilities.

• No employer-sponsored work authorization is required or provided.