This is a fully remote position, open to applicants in Spain.

• Answer customer calls.

• Manage customer complaints and inquiries.

• Handle customer cancellation requests.

• Recover lost customers.

• Work within the customer loyalty/retention department.

• Contribute to the growth of Aquaservice's Call Center, a company specializing in home water delivery and coffee services.

• Strong communication and negotiation skills.

• A responsible, consistent, and dynamic individual.

• Ability to work in a team and achieve objectives.

• Availability to work full-time from Monday to Friday.

• Essential to reside within the province of the vacancy.

• Availability to work during the specified hours: Monday and Wednesday from 9 AM to 6 PM; Tuesday and Thursday from 9 AM to 5 PM.

• Professional development opportunities within the company.

• Aquasalud service: discounted health insurance, free online psychologist services, etc.

• Childcare vouchers.

• On-site cafeteria.

• Attractive employee discounts.

• 100% remote work option.