
Contact Center Agent
Posted 16 hours ago

Posted 16 hours ago
This is a fully remote position, open to applicants in Florida, +2 more states.
β’ Act as the main point of contact for property owners and prospective new clients.
β’ Enhance sales and customer interaction through both inbound and outbound telephone communications.
β’ Motivate owners and potential clients to arrange vacation schedules.
β’ Address objections and successfully secure payments for vacation packages.
β’ Utilize dialer systems, lead management tools, and CRM software effectively.
β’ Maintain accurate records of customer interactions and agreements.
β’ Develop a professional relationship and foster excitement and confidence in the virtual process and vacation ownership experience.
β’ Assist with the roles of Initial Contact Person, Activations Agent, Travel Coordinator, and Tour Confirmer.
β’ Previous experience in sales, customer service, outbound marketing, vacation sales, or call center roles is preferred.
β’ Strong skills in handling objections and closing sales over the phone.
β’ Determination to overcome challenges and secure sales.
β’ Excellent interpersonal communication and active listening abilities.
β’ Capability to build rapport, convey information clearly, and interact confidently with a diverse range of customers.
β’ Proficiency in identifying customer needs, evaluating information, and resolving practical issues.
β’ Strong organizational skills and adaptability in a fast-paced environment.
β’ Experience in timeshare or hospitality sales is an advantage.
β’ Tech-savvy; experienced with CRM platforms, lead management tools, and dialer systems.
β’ Commissions.
β’ Continuous sales training and coaching sessions.
β’ Opportunity to work from home.
β’ Competitive compensation structure.
β’ Potential to maximize earnings through sales productivity.
Vacatia
Vacatia
Vacatia
Vacatia
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