
Contact Center Agent
Posted 16 hours ago

Posted 16 hours ago
This is a fully remote position, open to applicants in Florida, +2 more states.
β’ Act as the main contact for owners and prospective new clients
β’ Enhance sales and customer interaction through professional inbound and outbound phone communications
β’ Encourage owners and potential clients to arrange their vacations
β’ Address and resolve objections to complete package payments
β’ Utilize dialer systems, lead management tools, and CRM software
β’ Precisely log customer interactions and agreements
β’ Build a professional connection to foster enthusiasm and trust in the virtual process and vacation ownership journey
β’ Transform qualified prospects into finalized vacation package sales
β’ Collaborate with the Initial Contact Person, Activations Agent, Travel Coordinator, and Tour Confirmer roles
β’ Prior experience in sales, customer service, outbound marketing, vacation sales, or call center operations is preferred
β’ Strong skills in handling objections and closing sales over the phone
β’ Determination to overcome challenges and achieve sales
β’ Excellent interpersonal communication and active listening abilities
β’ Capability to build rapport, convey information clearly, and engage confidently with a diverse range of customers
β’ Ability to identify customer needs, assess information, and resolve practical issues
β’ Organizational skills to maintain professionalism and adapt to changing priorities in a fast-paced environment
β’ Experience in timeshare or hospitality sales is advantageous
β’ Familiarity with dialer systems, lead management software, and CRM platforms
β’ Must be able to work from home in the United States; candidates from Florida, Virginia, and Nevada are preferred
β’ Commission-based earnings
β’ Continuous sales training and coaching opportunities
β’ Remote work flexibility
β’ Autonomy and ownership over sales performance
Vacatia
Vacatia
Vacatia
Vacatia
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