
Contact Center Agent
Posted 16 hours ago

Posted 16 hours ago
This is a fully remote position, open to applicants in Florida, +2 more states.
β’ Propel sales and enhance customer engagement through both inbound and outbound phone communications.
β’ Act as the main point of contact for existing owners and prospective customers.
β’ Inspire owners and potential clients to arrange their vacations.
β’ Address and overcome objections to finalize package payments.
β’ Utilize dialer systems, lead management software, and CRM tools effectively.
β’ Precisely record customer interactions and agreements.
β’ Develop professional relationships and foster excitement and confidence in the virtual process and vacation ownership experience.
β’ Fill one of four positions: Initial Contact Person, Activations Agent, Travel Coordinator, or Tour Confirmer.
β’ Prior experience in sales, customer service, outbound marketing, vacation sales, or call centers is preferred.
β’ Strong skills in handling objections and closing sales over the phone.
β’ Determination to overcome challenges and secure sales effectively.
β’ Outstanding interpersonal communication and active listening abilities.
β’ Capability to build rapport, present information clearly, and engage confidently with a diverse customer base.
β’ Proficient in identifying customer needs, assessing information, and resolving practical issues.
β’ Strong organizational skills and professionalism in a dynamic environment.
β’ Flexibility to adjust to changing priorities.
β’ Experience in timeshare or hospitality sales is advantageous.
β’ Tech-savvy with experience in CRM platforms, lead management software, and dialer systems.
β’ Commission opportunities.
β’ Continuous sales training and coaching sessions.
β’ Work-from-home flexibility.
β’ Potential to maximize earnings through sales performance.
Vacatia
Vacatia
Vacatia
Vacatia
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