
Contact Center Agent
Posted 16 hours ago

Posted 16 hours ago
This is a fully remote position, open to applicants in Florida, +2 more states.
β’ Act as the main point of contact for owners and prospective customers.
β’ Enhance sales and customer engagement via both inbound and outbound phone communications.
β’ Encourage owners and potential clients to book vacations.
β’ Address objections to finalize vacation package payments.
β’ Utilize dialer systems, lead management software, and CRM platforms effectively.
β’ Meticulously record customer interactions and agreements.
β’ Develop a professional relationship and foster excitement and confidence in the virtual process and vacation ownership experience.
β’ Transform qualified prospects into confirmed vacation package sales.
β’ Previous experience in sales, customer service, outbound marketing, vacation sales, or call center roles is preferred.
β’ Strong skills in objection handling and phone-based closing techniques.
β’ Determination to overcome objections and secure sales.
β’ Outstanding interpersonal communication and active listening abilities.
β’ Capability to build rapport, present information clearly, and interact confidently with a diverse range of customers.
β’ Proficiency in identifying customer needs, assessing information, and resolving practical issues.
β’ Strong organizational skills and adaptability in a dynamic environment.
β’ Experience in timeshare or hospitality sales is advantageous.
β’ Tech-savvy and proficient in using CRM platforms, dialer systems, and lead management software.
β’ Commissions.
β’ Continuous sales training and coaching sessions.
β’ Remote work opportunity.
β’ Chance to maximize earning potential through sales productivity.
Vacatia
Vacatia
Vacatia
Vacatia
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