
Contact Center Agents
Posted 16 hours ago

Posted 16 hours ago
This is a fully remote position, open to applicants in Florida, +2 more states.
• Act as the main point of contact for both existing owners and prospective customers.
• Foster sales and enhance customer engagement through both inbound and outbound phone communications.
• Encourage owners and potential clients to arrange their vacation plans.
• Address and overcome objections to facilitate the processing of vacation package payments.
• Utilize dialer systems, lead management software, and CRM tools effectively.
• Maintain accurate records of customer interactions and agreements.
• Develop a professional rapport with customers.
• Generate enthusiasm and confidence in the virtual process and the vacation ownership experience.
• Convert qualified leads into confirmed vacation package sales.
• Fill one of four designated roles: Initial Contact Person, Activations Agent, Travel Coordinator, or Tour Confirmer.
• Previous experience in sales, customer service, outbound marketing, vacation sales, or call center environments is preferred.
• Strong skills in handling objections and closing sales over the phone.
• Determination to address objections and secure sales effectively.
• Outstanding interpersonal communication and active listening abilities.
• Capability to establish rapport and convey information clearly.
• Confidence in interacting with a diverse range of customers.
• Proficiency in identifying customer needs, assessing information, and solving practical issues.
• Strong organizational skills and professionalism.
• Flexibility to adapt to changing priorities in a dynamic environment.
• Experience in timeshare or hospitality sales is advantageous.
• Tech-savvy with a focus on sales.
• Ability to work remotely from the United States, with a preference for candidates in Florida, Virginia, and Nevada.
• Commission opportunities.
• Remote work flexibility.
• Continuous sales training and coaching sessions.
• Independence to work both autonomously and as part of a team.
• A professional work environment.
• Competitive compensation structure.
• Potential to maximize earning capabilities.
Vacatia
Vacatia
Vacatia
Vacatia
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