Technical Service Representative – Marine Coatings

This is a fully remote position, open to applicants in Canada.

📋 Description

• Support and oversee customers in implementing optimal coating and painting application methods consistent with company standards.

• Resolve customer application challenges.

• Counsel customers, applicators, and supervisors when conditions deviate from company specifications or application guidelines.

• Record unresolved specification issues through exception reports.

• Create and uphold precise records and application reports for company products.

• Document environmental conditions, surface preparation, and pertinent coating application details.

• Attend scheduled inspections.

• Verify compliance with specifications and standards.

• Conduct quality checks on surface preparation and painting application phases.

• Engage in the sales process by assisting with product trials.

• Deliver technical evaluations, product trials, consultative services, technical analyses, process assessments, and recommendations to customers, distributors, and prospects.

• Aid the sales team by providing technical services within an assigned region.

⛳️ Requirements

• Familiarity with coating application techniques and parameters for marine and/or industrial coatings; 5+ years preferred.

• Previous experience in a shipyard is preferred.

• Inspection or hands-on experience with coatings in an industrial facility or environment.

• AMPP, NACE I, Frosio Inspector III certification or equivalent.

• Proficient computer skills with Microsoft Office, particularly in Word and Excel.

• Capability to navigate user-friendly web-based applications.

• Strong command of the English language, including reading, speaking, and writing skills.

• Must possess a Canadian driver's license.

• Willingness to travel to the USA if necessary.

• Must successfully pass Security Clearance under the Canadian government’s Controlled Goods Program Security Assessment.

🏝️ Benefits

• Annual bonus: 15%, based on individual and company performance.

• Vehicle allowance: $800 per month, along with kilometre reimbursement.

• 3 weeks of vacation.

• 5 personal/sick days.

• 2 company-designated floater days.

• Pension plan.

• Prescription drug and medical coverage.

• Life insurance.

• Paramedical services, including massage therapy.

• Employee Assistance Program (EAP).

• Telemedicine services.

• Physical fitness reimbursement program.

• Opportunity for remote work from a specified territory.