Technical Service Account Manager – Federal, Military, Marine

This is a fully remote position, open to applicants in United States.

📋 Description

• Cultivate government, military, and marine customer segments for Hudson's eco-friendly HVACR products and services.

• Recognize and pursue profitable revenue growth opportunities with current clients.

• Explore new areas within government and marine markets for Hudson's HVAC products and service offerings, focusing on sustainability.

• Create and uphold strategic account plans for major government, military, and marine clients.

• Establish connections with key decision-makers and achieve preferred partner status across product and service lines.

• Articulate the technical advantages of refrigerant recovery, reclamation, and lifecycle management services.

• Identify, map, and maintain regular communication with influential figures in military and marine organizations through in-person, phone, and virtual meetings.

• Recognize unmet customer requirements and devise suitable solutions.

• Comprehend government and marine operational needs to build credibility and commitment.

• Collaborate cross-functionally to guarantee customer satisfaction.

• Navigate government procurement processes and strategically position Hudson for growth.

• Keep management updated on progress and account status.

• Maintain regular sales forecasting processes and utilize CRM and other sales tools.

• Engage in professional organizations and industry events for personal growth, customer relationship enhancement, and networking opportunities.

⛳️ Requirements

• A bachelor's degree in sales, marketing, or a related business field is preferred.

• Over 5 years of sales and/or business development experience, ideally in a technical sector and primarily within B2B environments.

• A proven history of achieving or surpassing growth targets.

• Experience in the HVAC/R industry is advantageous.

• A background in military service or marine industry experience is a plus.

• Familiarity with government procurement processes and military/marine operational needs is beneficial.

• Proficiency in MS Office, including MS Word, MS Teams, MS Excel, and MS PowerPoint, is required.

• Exceptional written and verbal communication skills.

• Capability to effectively manage time while working remotely.

• Ability to thrive in a fast-paced environment and handle multiple priorities.

• Strong time management abilities.

• Willingness to travel up to 30% of the time.

• Not eligible for visa sponsorship.

🏝️ Benefits

• Opportunities for professional development through participation in professional organizations and industry events.

• Flexible remote work arrangement.

• Travel to customer locations, industry events, and business meetings.